Cleaning & Storage
1. Make sure to turn off and
unplug the device before
cleaning and storage.
2. To ensure maximum
performance, it is
recommended that the
treatment window area be
cleaned after every session
by using a dry and clean
cloth.
3. If there is dirt or debris on
the treatment window,
clean the treatment
window. If you can't get the
device clean, contact our
Customer Service.
4. Never use water or other
cleaning fluids, as these
can damage the device
and cause safety hazards.
5. Store the device in a cool
and dry place.
22
Troubleshooting
If the device does not turn on:
•
Make sure that the device
is charged (as indicated
by the green light of the
battery status indicator).
If the device does not trigger
a pulse:
•
Verify there is full contact
between the device and
your skin. The trigger button
will activate a pulse only
when the device is in full
contact with the skin.
•
Verify that the treatment
window is properly
attached to your device
(the device will not be
operable if the treatment
window is not properly
attached to the device).
•
Verify that the area you are
trying to treat is not too
small, curved or bony. The
entire treatment window
should touch the treatment
area. Pulling the skin flat
can help achieve this.
•
If the skin tone identified by
the skin tone sensor is too
dark, the flash activation
will be blocked, and the
status indicator will turn
"momentarily" red.