Frequently asked questions
You may have some questions on how to best charge your hearing
instruments. Read the questions and answers below. If you have
more questions, your Hearing Care Professional will help you.
Why do my hearing instruments not turn on when I take
them out of the charger?
Check the following:
●
The charger is off. Press and hold the button for
5 seconds to turn on the charger. Refer to the section
"Turning the charger on or off".
●
The charger's internal battery is too low. Connect the charger to
an electrical outlet.
Now take your hearing instruments out of the charger.
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How can I turn off my hearing instruments without
charging them?
Place the hearing instruments in the charger. Ensure that
X
they are inserted correctly (status LEDs light up). The hearing
instruments are automatically turned off and start charging.
Disconnect the charger from the electrical outlet.
X
Press and hold the button for 5 seconds to turn off the charger.
X
Charging stops.
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