Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Oven will not start
Floor of the oven is warm even
when the oven has not been used
"CONTROL LOCK IS ON"
appears on display
You hear an unusual low-tone
beep
"SENSOR ERROR" appears on
display
Food amount too large for
Sensor Reheat
Things That Are Normal With Your Microwave Oven
Steam or vapor escaping from around the door.
Light reflection around door or outer case.
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY
INTERFERENCE STATEMENT (U.S.A. ONLY)
and if not installed and used properly, that is in strict
accordance with the manufacturer's instructions, may
cause interference to radio and television reception. It has
been type tested and found to comply with limits for ISM
designed to part 18 of FCC Rules, which are designed to
provide residential installation.
However, there is no guarantee that interference will not
cause interference to radio or television reception, which
user is encouraged to try to correct the interference by one
or more of the following:
receiver.
microwave oven and the receiver are on different branch
codes.
The manufacturer is not responsible for any radio of TV
interference caused by unauthorized modification to this
microwave oven. It is the responsibility of the user to correct
such interference.
49-7000156 Rev. 0
Possible Cause
A fuse in your home may be blown or the
circuit breaker tripped.
Power surge.
Plug not fully inserted into wall outlet.
Door not securely closed.
Heat from the cooktop light may make the
floor get warm.
The control has been locked.
You have tried to change the power level
when it is not allowed.
When using a Sensor feature, the door was
opened before steam could be detected
Steam not detected in maximum amount of
time
Sensor Reheat is for single servings of
recommended foods
What To Do
Replace fuse or reset circuit breaker.
Unplug the microwave oven, then plug it back in.
into wall outlet.
Open the door and close securely.
This is normal.
Press and hold Mute On/Off for about 3 seconds to unlock
the control.
Many of the oven's features are preset and cannot be
changed.
Do not open door until steam is sensed and time is shown
counting down on display
Use TIME COOK to heat for more time
Use TIME COOK for large amounts of food
Dimming oven light and change in the blower sound at
power levels other than high.
Dull thumping sound while oven is operating.
the limits for a Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
interference to radio or television reception, which can be
encouraged to try to correct the interference by one or more
of the following measures:
receiver.
different from that to which the receiver is connected.
technician for help.
distance of 20 cm or more should be maintained between
the antenna of this device and persons during device
operation.
To ensure compliance, operations at closer than this
distance is not recommended.
Any changes or modifications to this unit
WARNING
not expressly approved by the party
responsible for compliance could void the user's authority
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