10 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
▶
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The appliance is not
working.
Appliance has a hum-
ming sound.
Appliance switches off
during use.
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
Blender jug is not locked.
Set the rotary switch to .
▶
Place the blender jug onto the main unit and rotate
1.
in a clockwise direction until it locks into place.
If required, select this option:
2.
Place the To-Go blender jug with the To-Go blade
‒
insert onto the main unit and rotate in a clock-
wise direction until it locks into place.
The blade is blocked or stiff.
Set the rotary switch to .
▶
Remove the blockage.
▶
Processing quantity is too great or processing time
was too long.
Set the rotary switch to .
▶
Reduce the processing quantity.
▶
Allow the appliance to cool down to room temperat-
▶
ure.
Troubleshooting en
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