Before you call for service...
Troubleshooting Tips
Problem
Water dispenser
does not work
Water spurting from
dispenser
Water is not dispensed
but icemaker is working
No water or ice cube
production
Water is leaking from
dispenser
Water has poor
taste/odor
Water in first glass
is warm
Actual temperature not
equal to Set temperature
(on some models)
26
Possible Causes
Water supply line turned off
or not connected.
Water filter clogged.
Air may be trapped in
the water system.
Newly-installed filter cartridge.
Water in reservoir is frozen
because the controls are
set too cold.
Supply line or shutoff valve
is clogged.
Water filter clogged.
Filter cartridge not
properly installed.
Glass not being held under
the dispenser long enough
after button is released.
Air may be present in the water
line system causing water to drip
after being dispensed.
Water dispenser has not been
used for a long time.
Normal when refrigerator
is first installed.
Water dispenser has not been
used for a long time.
Water system has been drained.
Unit just plugged in.
Door open for too long.
Warm food added to refrigerator. • Allow 24 hours for system to stabilize.
Defrost cycle is in process.
What To Do
•See Installing the water line.
•Replace filter cartridge or remove filter and install plug.
•Press the dispenser arm for at least 2 minutes.
•Run water from the dispenser for 3 minutes
(about 1
1
⁄
gallons).
2
•Set the refrigerator control to a warmer setting and
wait 24 hours. If water does not dispense after 24 hours,
call for service.
•Call a plumber.
•Replace filter cartridge or remove filter and install plug.
• Remove and reinstall filter cartridge, being certain that
it locks into place. The blade on the end of the cartridge
should be positioned vertically.
• Hold the glass underneath the dispenser for 2–3 seconds
after releasing the dispenser button. Water may continue
to dispense after the button is released.
• Dispense water for at least 2 minutes to remove air from
system.
• Dispense water until all water in system is
replenished.
• Wait 24 hours for the refrigerator to completely
cool down.
• Dispense water until all water is system is
replenished.
• Allow several hours for replenished supply to chill.
• Allow 24 hours for system to stabilize.
• Allow 24 hours for system to stabilize.
• Allow 24 hours for system to stabilize.