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TROUBLESHOOTING / FAQ
Camera takes continuous images of no subject
A camera has what is known as a "false trigger" if the PIR sensor thinks that
there is motion and heat in front of the camera lens when there is no subject
in the image. These "False Triggers" are the result of placing the camera in an
environment where there is motion associated with tree branches creating
motion in front of the camera or an area where there is high heat in the fore-
ground and any motion from wind could set off the camera. Setting a camera
up over water is also a potential cause for this issue. To remedy this situation:
1. Try moving the camera to an area that does not have any of these issues
or try changing the sensor level on the menu settings.
2. If the camera continues to take images when there is no subject in them,
try placing the camera in an inside environment and aiming at a location
where there is no motion.
3. If the camera continues to show issues, then there is probably an
electronic component issue. If this is the case, please contact our
customer service to send the camera back for repair.
Battery life is shorter than expected
1. Battery life will vary with operating temperature and the number of images
taken over time. Typically, the NatureView HD Essential will be able to
capture several thousand images before the batteries die.
2. Check to make sure you have used new alkaline or lithium batteries.
Bushnell recommends using 8 Energizer ® Lithium AA batteries in
all NatureView HD Essentials to obtain maximum battery life.
3. Make sure that the power switch was turned to the "On" position and that
the camera was not left in "Setup" mode while in the field.
4. Make sure that you are using a good quality name brand SD card in
your camera. Bushnell recommends SanDisk ® brand SD Cards
up to 32GB. Our experience indicates that poor quality SD cards can
sometimes reduce your NatureView HD Essential battery life.
Camera stops taking images or won't take images
1. Please make sure that the SD card is not full. If the card is full, the camera
will stop taking images.
2. Check the batteries to make sure that they are new alkaline or lithium AA
batteries. See note above about short battery life.
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