Troubleshooting - RealFlame T0004LP-GLS Manual Del Usuario

Problem: Burner will not light with match
Possible Cause 1: No Gas Flow.
-Check if the LP gas tank is empty. If empty, replace the tank. If the propane tank is not
empty, refer to "Problem: Sudden drop in gas flow" on the following page.
Possible Cause 2: 1 lb tank not fully connected.
-Turn the tank about one half to three fourths a turn, until you feel a solid stop. Do not
use tools, tighten by hand only.
Problem: Sudden drop in gas flow, or a reduced flame height
Possible Cause 1: Out of gas.
-Call your local gas company.
Possible Cause 2: Excess flow safety device may have been activated.
- Turn control knob to "OFF", wait 30 seconds and light outdoor fireplace. If
the control knob and disconnecting the 1 lb LP tank. Turn burner
Reconnect the tank and perform a leak check at tank connection. Wait 30 seconds
and light the fire column.
Problem: Flame blow out
Possible Cause 1: High or gusting winds.
-Increase flame to "HIGH" setting.
Possible Cause 2: Low on LP gas.
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-Replace LP gas tank.
Possible Cause 3: Excess flow valve tripped.
-Refer to "Problem: Sudden drop in gas flow"
Problem: Flame seems to lose heat when burning in cold weather -
temperature below 50°F
Possible Cause 1: Ice has built up on the outside of the LP gas tank because the
vaporization process is too low.
-Turn the control knob to "OFF". Replace with a spare LP gas tank and resume
burning. Store the spare LP gas tank in a well ventilated area, away from children.
If these troubleshooting steps are unable to resolve the problem,
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TROUBLESHOOTING

please call Real Flame at: 1-800-654-1704