• Is the ambient temperature lower than 61°F (16°C)? A safety device prevents the
unit from cooling the room to even lower temperatures.
Heating or cooling is insufficient
• Is the room temperature set properly?
• Is the air filter dirty?
• Are doors or windows open?
• Is the room directly exposed to sunlight or are other heat sources in the room?
• Are there a large number of people in the room?
The air conditioner does not restart immediately after turning it off.
• The unit can not be restarted for 3 minutes to allow the condenser to cool and
avoid risk of fire. Wait a few minutes before restarting the unit.
The air conditioner unit starts and stops frequently.
• Verify the rating of your electrical system and outlets. You may need a qualified
electrician to troubleshoot and upgrade your electrical circuits if your air condi-
tioner unit exceeds the rated capacity.
• Ensure the exhaust system is properly connected and not bent or kinked. Keep
the hose as short as possible and cut excess length as needed.
Fog is blown out during cooling
• In warm, high humidity environments this may naturally occur. Continued cool-
ing will remove excess humidity from the room and the fog will disappear.
The unit emits a strange smell
• This may be caused by cigarette smoke or other residues from cooking and other
living activities that remain in the air conditioning unit. Clean the filter.
The unit makes loud or unusual noises and vibrations
• Place the unit on a level surface.
There is a "squeezing" noise
• The cycling of the refrigerant inside the unit can temporarily cause this noise.
There is a "patting" noise
• This is often caused by heat expansion in the plastic parts.
The remote control doesn't work
• Ensure the remote control has a clear line-of-sight to the operating panel on the
unit and ensure the sensors are not obstructed by curtains or other objects. Ensure
the remote control has fresh, working batteries.
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