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We provide a warranty for the appliance subject to the following conditions:
1.
The Customer's main place of residence is in the EU and the appliance was bought from a dealer
located in Germany.
2.
We
undertake
if it becomes defective due to a material or assembly error within 24 months (within 12 months if
used commercially or used for self-employed professional purposes) and if notification of the defect
is given within the warranty period.
A pre-condition of our warranty is that the appliance always treated properly. The warranty terms
start on the date of purchase.
3.
Parts subject to natural wear (e.g. drive belts, chargeable batteries, brushes, filters), do not fall
under the terms of the warranty.
4.
The warranty will lapse if the appliance is modified or repaired by persons we have not authorised.
Also, no third party spare parts or accessories may be used.
5.
The main focus of the warranty is on performing repairs or exchanging defective parts. Repairs on
site can only be demanded for large stationary appliances.
When making a warranty claim, the invoice or purchase receipt from the dealer stating the date of
purchase must be presented.
6.
If a repair fails and the damage or defect cannot be rectified even after a second attempt, the
appliance will be replaced with one of the same value. If neither repair nor replacement is possible,
the customer is entitled to return the device and demand reimbursement of the purchase price. In
the event that the appliance is exchanged or the purchase price reimbursed, a usage fee may be
raised for the period that the appliance was in use.
7.
Warranty work does not extend the warranty period or mark the start of a new warranty period. The
warranty term for installed spare parts ends at the same time as the warranty period for the whole
appliance.
8.
The contractual and/or statutory regulations relating to the correction of faults is not affected by the
provisions of the warranty.
W A R R A N T Y
to
repair
the
appliance
free
of
24
en
charge,
including
Valid from 1st June 2014
free
shipping,
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