• The product may have been recently plugged in or a new food item is
placed inside. >>> This is normal. The product will take longer to re-
ach the set temperature when recently plugged in or a new food item
is placed inside.
• Large quantities of hot food may have been recently placed into the
product. >>> Do not place hot food into the product.
Shaking or noise.
• The ground is not level or durable. >>> If the product is shaking when
moved slowly, adjust the stands to balance the product. Also make
sure the ground is sufficiently durable to bear the product.
• Any items placed on the product may cause noise. >>> Remove any
items placed on the product.
The product is making noise of liquid flowing, spraying etc.
• The product's operating principles involve liquid and gas flows. >>>
This is normal and not a malfunction.
There is sound of wind blowing coming from the product.
• The product uses a fan for the cooling process. This is normal and not
a malfunction.
There is condensation on the product's internal walls.
• Hot or humid weather will increase icing and condensation. This is
normal and not a malfunction.
• The doors were opened frequently or kept open for long periods. >>>
Do not open the doors too frequently; if open, close the door.
• The door may be ajar. >>> Fully close the door.
There is condensation on the product's exterior or between the doors.
• The ambient weather may be humid, this is quite normal in humid we-
ather. >>> The condensation will dissipate when the humidity is re-
duced.
The interior smells bad.
• The product is not cleaned regularly. >>> Clean the interior regularly
using sponge, warm water and carbonated water.
• Certain holders and packaging materials may cause odour. >>> Use
holders and packaging materials without free of odour.
• The foods were placed in unsealed holders. >>> Keep the foods in se-
aled holders. Micro-organisms may spread out of unsealed food items
and cause malodour. Remove any expired or spoilt foods from the
product.
The door is not closing.
• Food packages may be blocking the door. >>> Relocate any items bloc-
king the doors.
• The product is not standing in full upright position on the ground. >>>
Adjust the stands to balance the product.
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