Problem
Possible Causes
Cloudiness on
Combination of soft water and
glassware
too much detergent
Low performing phosphate
free detergent
Water temperature entering the • This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Suds in the tub
Correct detergent
wasn' t used
Rinse agent was spilled
Detergent left in
Dishes or utensils are blocking
dispenser cups
the detergent cup
Black or gray
Aluminum utensils have
marks on dishes
rubbed against dishes
Dishes don' t dry
Low inlet water temperature
Rinse agent dispenser is empty
Control panel responded Door may not be completely
to inputs but dishwasher closed
never filled with water
Water valve may be turned off
Stained tub interior
Some tomato-based foods can
cause reddish stains
Tea or coffee stains
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
hard water minerals
Dishwasher won' t run Fuse is blown or circuit breaker
is tripped
Power is turned off
Control panel is locked
What To Do
• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
• See A white film on glassware, dishware and the interior in this
Troubleshooting section.
• Use only automatic dishwasher detergents to avoid sudsing. Cascade
Automatic Dishwashing Detergents have been approved for use in all
GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Pump out water by pressing Start and close the door. Wait 30 seconds.
Open the door, press and hold Start for 3 seconds, and close the door.
Repeat if necessary.
• Always wipe up rinse agent spills immediately.
• Reposition the dishes, so the water from the lower spray arm can flush
the detergent cup. See the Loading the dishwasher racks section.
• Reposition the tall utensils or heavy silverware that may be keeping the
dispenser cup door from opening. See the Loading the silverware basket
section.
• Remove marks with a mild, abrasive cleaner.
• Make sure inlet water temperature is at least 120°F.
• Select Heated Dry.
• Use Wash Temp Boost option.
• Select a higher cycle, such as Wash Temp Sani (Sanitize) or Heavy.
• Check the rinse agent dispenser and fill as required.
• Make sure the door is firmly closed.
• Make sure water valve (usually located under the sink) is turned on.
• Use of the Steam cycle (on some models) after adding the dish to the load
can decrease the level of staining.
• Remove the stain by hand, using a solution of 1/2 cup bleach and
3 cups warm water. NOTE: Do not use bleach on stainless steel
tub or inner door.
CAUTION!
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
this problem. Contact a water softener company.
• GE recommends Cascade
mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information.
• Replace fuse or reset circuit breaker. Remove any other appliances from
the circuit.
• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
• Unlock control panel. See the Getting started section.
Rinse Aid™ to help prevent hard water
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