more safely. A dull chain will cause undue
sprocket, Guide Bar, chain, and motor wear.
If you must force chain into wood and cutting
creates only sawdust with few large chips,
chain is dull.
Lubricate Sprocket
WARNING: Wear heavy duty gloves
when performing any maintenance or
service to this tool.
Always unplug the tool before performing any
service or maintenance on this tool
TROUBLESHOOTING TABLE
The following table gives checks and actions that you can perform if your machine does not
operate correctly. If these do not identify/remedy the problem, contact your service agent.
WARNING: Switch off and remove plug from mains before investigating fault.
Symptom
Chain saw fails to
operate
Chain saw
operates
intermittently
Dry chain
Chain/chain bar
over-heats
Chain saw rips,
vibrates, does not
saw properly
Excessive oiling after operation - To prevent continuous oiling after operation then
simply unloosen the oil cap slightly then tighten it again.
Electric Chain Saw
Possible Cause
No power
Mains socket faulty
Extension cord damaged
Fuse faulty
Extension cord damaged
Loose connection
Internal wiring defective
On/Off switch defective
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Chain is over tensioned
Dull chain
Chain tension too loose
Dull chain
Chain worn out
Chain teeth are facing in the wrong
direction
NOTE: It is not necessary to remove the chain
or bar when lubricating the sprocket
1. Clean the bar and sprocket
2. Using a grease gun, insert the tip of the
gun into the lubrication hole and inject
grease until it appears at the outside edge
of the sprocket tip. (See Fig.O )
3. To rotate the sprocket release the chain
stop and pull the chain by hand until
the ungreased side of the sprocket is in
line with the grease hole. Repeat the
lubrication procedure.
Remedy
Check power
Use another socket
Check cord, replace
Replace fuse
Check cord, replace
Contact service agent 1-866-354-
WORX (9679)
Contact service agent 1-866-354-
WORX (9679)
Contact service agent 1-866-354-
WORX (9679)
Refill oil
Clean cap
Clean oil passage outlet
Refill oil
Clean cap
Clean oil passage outlet
Adjust chain tension
Sharpen chain or replace
Adjust chain tension
Sharpen chain or replace
Replace chain
Reassemble with chain in correct
direction
17
EN