Troubleshooting Guide - Sulion CAMBIL Manual Del Usuario

Remote control safety functions
Blocking protection
The remote receiver includes a function that automatically blocks motor operation, cutting current to the motor 30 seconds
after detecting an obstruction in front of the fan that prevents normal operation. When this happens, you must remove the
obstacles blocking the fan. Then, press the off button on the remote control to reset the receiver. Now you can continue to
use the fan normally.
Note: Unless you remove the obstruction blocking the fan, it will not operate correctly.
Overload prtection
If the fan's receiver detects that the motor is operating at greater than 80W (this indicates an overload), current to the motor
will be cut automatically, which will immediately stop the fan. To reset the receiver, press the off button on the remote control.
Note: If the receiver goes into protection mode again, this may indicate a motor defect. Contact the supplier immediately. The
duration of the warranty is indicated in the warranty document provided in this manual.
Change in color temperature of the light.
You can change the color temperature of the light, turning off and on, with the wall switch, the remote control or in case of
being an IoT fan from your terminal.
OFF ON
NEUTRAL
OFF
COLD
WARM
OFF
ON
12
Rotation direction: summer and winter options
The sliding switch controls the direction, whether clockwise or counterclockwise.
Summer option/down - or left-facing position (depending on the model) - The fan runs counterclockwise. The downwards air
current creates a refreshing effect as indicated in diagram A.
Winter option/up - or right-facing position (depending on the model) - The fan runs clockwise. An ascending air current
pushes hot air away from the fan area near the ceiling, as indicated in diagram B. This allows you to use less central heating.
Note: Turn off the fan, lower the differential, and wait for it to come to a complete stop before changing the blade rotation
direction with the sliding switch.
3 3 3 4 4 4
2 2 2
5 5 5
S S S T T T OP OP OP
1 1 1 6 6 6
+ + + K+ K+ K+
ON/OFF F ON/OF ON/OFF
- - - K K K - - -
1H 1H 1H 2H 2H 2H
CIF A28763647
OFF ON OFF
WARM NEUTRAL
>20"
+34 916774540 Calle Verano, 51 - Polígono Industrial Las Monjas -28850 Torrejón de Ardoz - Madrid (ESPAÑA)

Troubleshooting guide

Always consult this troubleshooting guide before contacting the technical service to avoid potentially unnecessary charges.
For your safety, ensure that the fan is not connected to power before attempting the solutions suggested in this troubleshoo-
ting guide.
Symptom
1. The fan does not work
(Important notice: The device
must be disconnected from
the power supply and the as-
sistance of a certified electri-
cian may be necessary)
2. Fan wobbling (follow the
instructions in the "Wobbling"
section of this manual)
3. Excessive noise when the
fan moves
ON
4. Mechanical noise
COLD
5. The lights does not turn on
6. The fan turns but the air-
flow is inadequate
ATC: 916749481 - info@sulion.es / SAT : 916749483 - sat@sulion.es
Probable causes
A. The fuse is blown or the switch is "open", disconnecting the
Check the fuses and switches on the device installation power circuit
power supply to the device
Check that wiring connections have been done correctly. They must
B. System wiring connections are not adequately tightened
be carried out by a certified electrician
Replace the remote control battery if necessary. Otherwise, resyn-
C. The remote control is unresponsive
chronize the transmitter and receiver.
D. No power supply Check that the system has power and that it reaches the device.
Follow the instructions indicated in the "Balancing" section of this
A. The fan blades are not parallel to the ceiling
manual.
Follow the instructions indicated in the "Balancing" section of this
B. Blade fastening screws are loose
manual.
Follow the instructions indicated in the "Balancing" section of this
C. Deformed blades
manual .
Lower the upper canopy, ensuring a separation from the ceiling of
A. Upper canopy is touching the ceiling
no less than 3 mm.
B. Blade fastening screws are loose Tighten all fastening screws once again (but not excessively)
C. Ceiling mounting is loose Retighten all ceiling mount screws
Replace the remote control with that provided with the device. This
D. Incorrect remote control
must be supervised by a certified electrician. Contact the distributor
A. If this is the first use, leave the fan on for at least 8 hours. In the event that mechanical noise continues after this period, contact
the technical service
A. The light is defective Replace the light
The blades may be rotating in the opposite direction. Follow the di-
A. Incorrect blade rotation direction
rections in the "Rotation Direction" section of this manual.
Installing a fan without a shaft, flush with the ceiling, can reduce
B. Inadequate distance between the ceiling and blades
airflow.
C. Existence of nearby objects There may exist objects in the room that block airflow.
The fan chosen may be too small for the volume of the room where
D. Inadequate blade diameter
it is installed
Solution
.
13
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