Troubleshooting Guide - Sulion HIPO AQUA Manual Del Usuario

Rotation direction: summer and winter options
The sliding switch controls the direction, whether clockwise or counterclockwise.
Summer option/down - or left-facing position (depending on the model) - The fan runs counterclockwise. The downwards air
current creates a refreshing effect as indicated in diagram A.
Winter option/up - or right-facing position (depending on the model) - The fan runs clockwise. An ascending air current
pushes hot air away from the fan area near the ceiling, as indicated in diagram B. This allows you to use less central heating.
Note: Turn off the fan, lower the differential, and wait for it to come to a complete stop before changing the blade rotation
direction with the sliding switch.
Balancing – Wobbling problems during fan operation
If the fan body wobbles during its operation, this is not a sign of malfunctioning (even if it wobbles a few centimeters). To
reduce wobbling, you can, while the fan is off:
1. Check that all blades are properly fastened by tightening their screws.
2. Check the distance between each blade and the ceiling. Measurements to the ceiling can be carried out as shown in the
following diagram. If variations exist and you have already correctly tightened the screws, check that all blades have the
same shape. If any of them have a shape that is visibly different, this may be causing an imbalance during fan operation
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If you have completed the previous steps and the wobbling has not resolved, you should apply dynamic balancing with the
kit provided, as explained below:
1. Turn the fan on to the highest speed so that the greatest amount of wobbling is produced.
2. Turn off the fan. Select a blade and place a clip on it (see diagram) halfway between the fastening and the far edge of the
blade.
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3. Turn on the fan and check whether the wobbling has improved or gotten worse. Turn it off once again and if the wobbling
has not improved, place the clip on another blade. Repeat this process and determine on which blade it improves the
wobbling.
4. Leave the clip on the blade that produces the best results. Move the clip forward or backwards on this blade until finding
the position that offers the best results.
5. Afterwards, remove the clip and place one of the weights on the upper part of the center line of the blade at the position
where the clip was located.
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Troubleshooting guide

Always consult this troubleshooting guide before contacting the technical service to avoid potentially unnecessary charges.
For your safety, ensure that the fan is not connected to power before attempting the solutions suggested in this troubleshoo-
ting guide.
Symptom
A. The fuse is blown or the switch is "open", disconnecting the
power supply to the device
1. The fan does not work
(Important notice: The device
B. System wiring connections are not adequately tightened
must be disconnected from
the power supply and the as-
C. The remote control is unresponsive
sistance of a certified electri-
.
cian may be necessary)
D. No power supply
A. The fan blades are not parallel to the ceiling
2. Fan wobbling (follow the
B. Blade fastening screws are loose
instructions in the "Wobbling"
section of this manual)
C. Deformed blades
A. Upper canopy is touching the ceiling
B. Blade fastening screws are loose
3. Excessive noise when the
fan moves
C. Ceiling mounting is loose
D. Incorrect remote control
A. If this is the first use, leave the fan on for at least 8 hours. In the event that mechanical noise continues after this period, contact
4. Mechanical noise
the technical service
A. The light is defective
5. The lights does not turn on
A. Incorrect blade rotation direction
B. Inadequate distance between the ceiling and blades
6. The fan turns but the air-
flow is inadequate
C. Existence of nearby objects
D. Inadequate blade diameter
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Probable causes Solution
Check the fuses and switches on the device installation power circuit
Check that wiring connections have been done correctly. They must
be carried out by a certified electrician
Replace the remote control battery if necessary. Otherwise, resyn-
chronize the transmitter and receiver.
Check that the system has power and that it reaches the device.
Follow the instructions indicated in the "Balancing" section of this
manual.
Follow the instructions indicated in the "Balancing" section of this
manual.
Follow the instructions indicated in the "Balancing" section of this
manual
.
Lower the upper canopy, ensuring a separation from the ceiling of
no less than 3 mm.
Tighten all fastening screws once again (but not excessively)
Retighten all ceiling mount screws
Replace the remote control with that provided with the device. This
must be supervised by a certified electrician. Contact the distributor
Replace the light
The blades may be rotating in the opposite direction. Follow the di-
rections in the "Rotation Direction" section of this manual.
Installing a fan without a shaft, flush with the ceiling, can reduce
airflow.
There may exist objects in the room that block airflow.
The fan chosen may be too small for the volume of the room where
it is installed
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.
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