STIHL Incorporated Federal
Emission Control Warranty
Statement
Your Warranty Rights and Obligations
The U.S. Environmental Protection
Agency (EPA) and STIHL Incorporated
are pleased to explain the Emission
Control System Warranty on your
equipment type engine. In the U.S. new
1997 and later model year small off-road
equipment engines must be designed,
built and equipped, at the time of sale, to
meet the U.S. EPA regulations for small
non road engines. The equipment
engine must be free from defects in
materials and workmanship which
cause it to fail to conform with U.S. EPA
standards for the first two years of
engine use from the date of sale to the
ultimate purchaser.
STIHL Incorporated must warrant the
emission control system on your small
off-road engine for the period of time
listed below provided there has been no
abuse, neglect or improper maintenance
of your small off-road equipment engine.
Your emission control system includes
parts such as the carburetor and the
ignition system. Also included may be
hoses, and connectors and other
emission-related assemblies.
Where a warrantable condition exists,
STIHL Incorporated will repair your
small off-road equipment engine at no
cost to you including diagnosis (if the
diagnostic work is performed at an
authorized dealer), parts and labor.
MS 362 C-MQ
Manufacturer's Warranty Coverage
In the U.S., 1997 and later model year
small off-road equipment engines are
warranted for two years. If any emission-
related part on your engine is defective,
the part will be repaired or replaced by
STIHL Incorporated free of charge.
Owner's Warranty Responsibilities
As the small off-road equipment engine
owner, you are responsible for the
performance of the required
maintenance listed in your instruction
manual. STIHL Incorporated
recommends that you retain all receipts
covering maintenance on your small off-
road equipment engine, but STIHL
Incorporated cannot deny warranty
solely for the lack of receipts or for your
failure to ensure the performance of all
scheduled maintenance.
Any replacement part or service that is
equivalent in performance and durability
may be used in non-warranty
maintenance or repairs, and shall not
reduce the warranty obligations of the
engine manufacturer.
As the small off-road equipment engine
owner, you should be aware, however,
that STIHL Incorporated may deny you
warranty coverage if your small off-road
equipment engine or a part has failed
due to abuse, neglect, improper
maintenance or unapproved
modifications.
You are responsible for presenting your
small off-road equipment engine to a
STIHL service center as soon as a
problem exists. The warranty repairs will
be completed in a reasonable amount of
time, not to exceed 30 days.
If you have any questions regarding your
warranty rights and responsibilities,
please contact a STIHL customer
service representative at 1-800-467-
8445 or you can write to
STIHL Inc.,
536 Viking Drive, P.O. Box 2015,
Virginia Beach, VA 23450-2015
www.stihlusa.com
Coverage by STIHL Incorporated
STIHL Incorporated warrants to the
ultimate purchaser and each
subsequent purchaser that your small
off-road equipment engine will be
designed, built and equipped, at the time
of sale, to meet all applicable
regulations. STIHL Incorporated also
warrants to the initial purchaser and
each subsequent purchaser that your
engine is free from defects in materials
and workmanship which cause the
engine to fail to conform with applicable
regulations for a period of two years.
Warranty Period
The warranty period will begin on the
date the utility equipment engine is
purchased by the initial purchaser and
you have signed and sent back the
warranty card to STIHL.
If any emission-related part on your
engine is defective, the part will be
replaced by STIHL Incorporated at no
cost to the owner. Any warranted part
which is not scheduled for replacement
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