Service
Self Help
Troubleshooting
Product Data Plate
Use these suggestions before calling for service to avoid service charges.When
calling service, please have your serial number and model number ready.
Table 1: Troubleshooting
Problem
Noise During Operation
Fan Motor Does Not Work
Lights Under Hood Hum
Operation of Hood Trips
Breaker
The data plate shows the model and serial number. It is located behind the filter
Keep your invoice or escrow papers for warranty validation if service is needed.
Filter
Possible Explanations
Some noise is normal due to vibration and air
movement. Excessive noise indicates one of
the following:
• Ductwork is too small/undersized.
• Ductwork is too large/oversized.
• Ductwork is loose.
• Transition is too small or too loose.
• Screws in trim parts, etc. are loose.
• Power supply to hood is not sufficient.
• Wires are not completely connected.
A slight hum is normal.
• Wiring is not correct.
• Circuit is not correct.
Data Plate
Figure 5: Data Plate Location
English 7