Problem
Possible cause
Areas of
Mineral deposits from water
discoloration
and food have been left on
with metallic
the surface of the cooktop.
sheen.
Cracking or
This is the sound of the metal
"popping"
heating and cooling during
sound.
cooking.
24 English
NZ36K6430R_DG68-00822A-03_EN+MES+CFR.indb 24
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE
Solution
USE & CARE GUIDE
•
Remove using a ceramic-
SAMSUNG ELECTRIC COOKTOP
glass cooktop cleaning
cream.
•
Use cookware with clean,
dry bottoms. Clean the
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
cooktop with a ceramic
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
cleaning agent regularly
carton to the original consumer purchaser, is warranted by SAMSUNG against
every week.
manufacturing defects in materials and workmanship for a limited warranty
This is normal operation and
period of:
not a system failure. Use the
cooktop as usual.
During this limited additional four-years warranty, you will responsible for any
labor or in-home service.
This limited warranty begins on the original date of purchase, and is valid only on
products purchased and used in the United States. To receive warranty service,
the purchaser must contact SAMSUNG for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as
proof of purchase to SAMSUNG or SAMSUNG's authorized service center. Samsung
will provide in-home service during the warranty period at no charge subject to
availability within the contiguous United States. In home service is not available
in all areas. To receive in home service, the product must be unobstructed and
accessible to the service agent. If service is not available Samsung may elect to
provide transportation of the product to and from an authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge
as stipulated herein, with new or reconditioned parts or products if found to
be defective during the limited warranty period specified above. All replaced
parts and products become the property of SAMSUNG and must be returned
to SAMSUNG. Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer.
LIMITED WARRANTY TO ORIGINAL PURCHASER
One (1) Year Parts and Labor, Five (5) Years Parts Warranty
For Glass Cooktop and Radiant Heater
2018-03-09
12:06:09