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  • MEXICANO, página 203

10 Troubleshooting

If your camera does not work properly, please check the following items.
If the problem still exists please contact your dealer.
Symptoms
Error A
Camera does not take
photos
Error B
Photos disappear from
the LCD after a period
Error C
Not all images can be
downloaded to the PC
Error D
Camera switches off after
5 minutes. LCD switches
off.
Error E
When the camera is
connected to the PC for
the first time, no new
hardware is found.
Error F
The shot to shot time
is longer when taking
pictures in dark
conditions.
Error G
The camera does not
start after connection to
the PC. The camera
display lights up and LCD
shows all symbols.
Note: This table contains possible causes of error. Some of these are normal
phenomena.
36
Cause and solution
Cause:
Not enough light
Change angle of camera to include more light
Solution:
or use automatic flash.
Cause:
Weak batteries
Solution:
Insert two fresh batteries.
Cause:
The PC does not have enough free RAM.
Close all other applications before downloading.
If the problem persists, download the images
Solution:
one at a time to the PC and save them there
before transferring the next image.
Cause:
Camera shuts down automatically.
Solution:
Restart camera.
Cause:
The PC's USB port is deactivated in the BIOS.
Solution:
Activate the port in the PC's BIOS.
It is normal for the shutter speed to be slower in
Cause:
dark conditions.
Change the camera angle or improve the light
Solution:
conditions.
PC or camera is busy and there is no
Cause:
connection between the two.
Disconnect the USB cable from the PC, check
Solution:
why the PC is busy and insert the cable again.

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