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Replace Silicone Earplug and Ear-tips:
Need to use a certain amount of force to remove the earplugs
Q&A:
1.Why can't the earbuds connect to each other successfully?/Why do I only hear the sound
by one side?
Here are 3 ways to connect:
The First Way: Ignore Bluetooth pairing name S3, then close and reopen your device's
Bluetooth.
The Second Way: Put earbuds back in the charging box, close and reopen the charging
box,then take earbuds out to repair.
The Third Way: Reset earbuds as below steps: How to reset the earbuds?①②③④⑤
2.How to reset the earbuds?
Please remember to charging earbuds to be full power before resetting it.
①Take earbuds out of the charging box, long press both earbuds' touchpads for 5 seconds to
turn earbuds off. A beep and a female voice prompt: Power Off can be heard.
②Long press both earbuds' touchpads for 12 seconds,during this process, earbuds are from
turning on to off. The Voice: Power on, Pairing mode and four beeps can be heard sequentially.
③Put earbuds into the charging box, close and reopen it when light of charging box is on.
④Take out earbuds from charging box again, and wait a few seconds for earbud and earbud
pairing automatically. One earbud will flash light and the other earbud will not if paired
successfully.
⑤Ignore Bluetooth pairing name S3 on your device.Close and reopen your device's Bluetooth.
Find the pairing name S3 and click to pair. Voice prompt:Connected can be heard.
3.How to turn off the earbuds?
Solutions:3 ways to turn off your earbuds:
The First Way: Touch and hold the touchpad 5 seconds.A beep and a female voice prompt:
Power Off can be heard.
The Second Way: Put earbuds into charging box to turn off earbuds automatically.
The Third Way: Earbuds will power off automatically if there is no connection with a Bluetooth
device about 5 minutes after powering on.
4.How to turn on the earbuds?
Solutions:2 ways to turn on your earbuds:
The First Way: Touch and hold the touchpad for 2-3 seconds to turn earbuds on.
The Second Way: Put earbuds into charging case,close and reopen charging box,then take out
of earbuds that turn on automatically.
5.Why is one earbud workable and the other one earbud unworkable when I take earbuds
out of charging box?
Solution: It doesn't mean that the earbud is broken.As when earbud is charging,you did not
put the earbud on right position,or there is dust/something else remain on the charging con-
nection parts of earbud which affect charging.So the unworkable one earbud is out of power.
6.Why can not earbuds be charged in the charging box?
Solution: Please make sure your charging box with power.Kindly remember to wipe and dry
charging connection parts of earbuds,then put them into the charging box.Perhaps some dust
or something else remain on the charging connection parts of earbuds that will affect
charging.
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