• The product is significantly different from the description, sample or
demonstration model you were shown.
• The product is substantially unfit for its normal purpose and cannot easily be
made fit within a reasonable time.
• The product is substantially unfit for a purpose that you told the supplier
about, and cannot easily be made fit within a reasonable time.
• The product is unsafe.
For services, there is a major failure to comply with a consumer guarantee when:
• You would not have engaged the service if you had known the nature and
extent of the problem.
• The service does not meet the reasonable expectations for that type of
service, and the problem cannot be rectified within a reasonable time.
• You told the supplier that you wanted the service for a specific purpose,
which was not fulfilled, and the problem could not be easily rectified within
a reasonable time.
• You told the supplier that you wanted a specific result, yet the service and
end result failed to meet your specifications and could not be easily rectified
within a reasonable time.
• The supply of the service has created an unsafe situation.
For information on Australian consumer laws, please visit Australian consumer law website at http://www.consumer-
law.gov.au.
Importer Name and Address: Ingram Micro Pty LTD / Level1, 61 Dunning Avenue. Rosebery NSW 2018
Telephone technical support: +61-2-9381-6000
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