Troubleshooting
Sudden Starts. If power to pump is on when
thermal overload resets, pump may start with-
out warning. If you are working on pump, you may get an elec-
trical shock or impeller may catch fingers or tools.
A. Pump fails to operate:
B. Pump fails to empty sump:
C. Pump will not shut off:
Risk of electrical shock.
Can burn or kil l.
Do not lift pump by power
cord.
For parts or assistance, call Master Plumber Pump Customer Service at
1. Check to be sure that power cord is securely plugged into outlet. Disconnect power to
outlet before handling pump or motor.
2. Check to be sure you have electrical power.
3. Check that liquid fluid level is high enough to activate switch or controller.
4. Check to be sure that 3/16" (4.7 mm) vent hole in discharge pipe is not plugged.
5. Check for blockage in pump inlet, impeller, check valve or discharge pipe.
6. Thermal overload may have tripped. Test start pump; if it starts and then stops immedi-
ately, disconnect from power source for 30 minutes to allow motor to cool, then recon-
nect to power source. Check for cause of overheating/overloading.
1. Be sure all valves in discharge valve are fully open.
2. Clean out discharge pipe and check valve.
3. Check for blockage in pump inlet or impeller.
4. Pump not sized properly. A higher capacity pump may be required.
1. Check switch or controller automatic floats for proper operation and location.
See installation instructions for switch/controller.
2. If pump is completely inoperative or continues to malfunction, consult your local
serviceman.
CORD LIFT WARNING
Disconnect power before servicing pump.
1. Attempting to lift or support pump by
power cord can damage cord and cord
connections.
2. Cord may pull apart, exposing bare
wires with possibility of fire or electri-
cal shock.
3. Lifting or supporting pump by power
cord will void warranty.
4. Use lifting ring or handle on top of
pump for all lifting/lowering of pump.
Disconnect power to pump before
doing any work on pump or attempting
to remove pump from sump.
1476 0195
1-800-628-9439
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