TROUBLESHOOTING
If there are any problems affecting the machine, please read this page carefully. If the
following answers cannot solve your problems, please email our customer service de-
partment: service@kitchenyue.com
FAULT PHENOMENON
"E001" on display
"E002" on display
"E003" on display
"E004" on display
Machine cannot start
up
"drip" alarm sound
DESCRIPTION
Over-temperature of SOUS
VIDE's heating tube.
• The SOUS VIDE starts
up before being put into
water.
• The water line in the
container is lower than the
MIN water line of the SOUS
VIDE.
• The setting temperature
cannot be reached
if the heating tube is
continuously heated for
over 120 minutes.
• Oversized container
selection with too much
water.
NTC sensor abnormality or
damaged.
Purified water with no electric
conductivity is being used.
The machine makes a
continuous 'drip' alarm
sound.
SOLUTION
Add water to make the
water level rise above
the MIN water line of the
SOUS VIDE.
• Put the SOUS VIDE
into the water before
starting.
• Add water to make the
water level rise above
the MIN water line of
the SOUS VIDE.
• Replace with a smaller
container.
• Reduce the amount of
water in the container.
Remove the plug from
the socket, plug it back in
and start up the machine
again.
Add 10 g of edible salt
to the water or replace it
with mineral water.
1. Please confirm that
the set temperature is
within the range of 40
°C - 90 °C.
2. Please confirm that the
set time is longer than
5minutes.
TROUBLESHOOTING
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