PROBLEM
CAUSE
Grill Will Not Start
Temperature Dial
Igniter
Auger Motor
Control Board
Grill Temperature
"P" Setting is to LOW
when set at SMOKE
is too high
Unexpected Grill
Grill is exposed
Temperature is
to high ambient
Displayed
temperature and
direct sun
Grill will not
Insufficient air flow
achieve or
through burn pot
maintain stable
temperature
Insufficient or poor
Grill Temperature
Control Settings
Grill Procedures
Excess grease
excess or
build-up or general
discolored smoke
cleaning
Wood Pellet Quality
Burn Pot
Frequent Flare-Ups Cooking Temperature
22
All manuals and user guides at all-guides.com
TROUBLE SHOOTING CONTINUED
Power
Check and reset the Ground Fault Interrupter, if necessary. If igniter not working, check 5
amp fuse found on the back of the control. Replace if necessary.
Remove cooking grids and flavor/grease tray. Turn unit on and visually inspect the igniter.
Remove cooking grids and flavor/grease tray. Turn unit on and visually inspect the auger
If not working, call Customer Service for replacement Auger motor.
If not working, call customer service for replacement Pit Boss Control Board.
Turn temperature dial to SMOKE, pushing the "P" SETTING button to INCREASE the "P"
The interior temperature has reached or gone over 54°C / 130°F. It will not harm the unit.
Check the fan for proper operation; that it is working, that the air intake is not blocked and
that there is no blockage in the auger tube.Perform a quick test. Remove cooking grids and
flavor/grease plate. Ensure all the above has been done, start the grill, set temperature to
pre-heat and wait for 10 minutes. Check that the flame produced is bright and vibrant.
fuel
Probe
It is a good practice to clean and do a controlled burn off of the hidden excess grease after
Check and clear the hopper and burn pot of moist pellets, replacing them with fresh dry
Slow and Low is the way to go. Grease does have a flash point, keep the temperature under
SOLUTION
Ensure unit is plugged in.
Verify there is power at the electrical outlet.
Ensure temperature dial is in OFF position
Turn temperature dial to SMOKE. LCD screen will light up.
START UNIT USING MANUAL START INSTRUCTIONS.
Call Customer Service for replacement part.
feed.
Remove control board and inspect the auger feed.
Remove control board and inspect the wires and connections.
setting.
Place unit in shaded area.
Prop the lid open to reduce inside temperature.
Check the burn pot for ash build-up or obstructions.
Check the hopper for sufficient fuel.
Check fuel for size, dampness and amount of sawdust.
Check and clean the temperature probe.
Ensure "P" setting is correct
Check and clean the interior grilling area.
each large cooking of greasy foods.
ones.
Check for build-up of fuel in the burn pot.
176°C / 350°F when cooking highly greasy food.