Troubleshooting Guide - Kärcher VC 6 ourFamily Manual

d Remove the cleaned air inlet filter from the filter
cleaning tool and reinsert it in the dust container
after removing the new air inlet filter.
e Check that the air inlet filter is correctly seated.
Cleaning the dust container and cyclone filter
Note
Before cleaning the dust container and cyclone filter,
empty the dust container, see chapter Ending operation
1 Switch off the device.
2 Remove the cyclone filter and air inlet filter.
a Remove the cyclone filter from the dust container
by turning it anticlockwise.
b Remove the cyclone filter from the dust container
and take the air inlet filter out of the cyclone filter.
Illustration P
ATTENTION
Short circuit hazard
There are cables or contacts in the dust container and
cyclone filter for the power supply.
Make sure that the cables or contacts do not get wet
when cleaning.
3 Clean the dust container and cyclone filter with a
soft brush or a slightly damp cloth
Illustration Q
4 Clean the air inlet filter, see chapter Cleaning the air
inlet filter
5 Re-insert the dry dust container and cyclone filter
with air inlet filter into the device and close the flap.
Cleaning the HEPA filter/replacing the HEPA
Note
The HEPA filter ensures clean exhaust air.
● Clean the HEPA filter if it is visibly dirty.
● Replace the HEPA filter if there is visible damage.
1. Switch off the device.
2. Cleaning the HEPA filter.
a Pull the HEPA filter cover with the HEPA filter out
of the device.
Illustration R
ATTENTION
Short circuit hazard
Power supply cables or contacts are located in the cov-
er of the HEPA filter.
Before cleaning with water, remove the cover of the
HEPA filter so that the cables or contacts do not get wet.
3. Carefully knock off the HEPA filter or if it is very dirty:
a Unscrew/remove the cover of the HEPA filter.
b Clean the HEPA filter under running water. Do not
rub or brush off.
c Then let the HEPA filter dry completely.
Illustration S
d Fasten/screw on the HEPA filter cover.
ATTENTION
Health risk
HEPA filters that are not completely dry when installed
in the device can be a breeding ground for spores and
mould.
Make sure that the HEPA filter is completely dry on in-
stallation.
4. Insert the dry HEPA filter into the device.
Illustration U
Note
The HEPA filter only needs to be inserted into the de-
vice, a magnet allows the HEPA filter to snap into place
automatically.
filter
5. Replacing the HEPA filter
a Pull the HEPA filter cover with the HEPA filter out
of the device.
Illustration R
b Unscrew/pull off the cover of the HEPA filter and
dispose of the used filter.
c Attach/screw on the new HEPA filter cover.
Illustration T
6. Insert the HEPA filter into the device.
Illustration U
Cleaning the multi-function nozzle
1. Switch off the device.
2. Remove accessories.
ATTENTION
Short circuit hazard
The multi-function brush contains electrical compo-
nents.
You must not immerse the multi-function brush in water
or clean it with a damp cloth.
3. Clean the multi-function brush.
a Unlock the brush roll cover / support with a coin
or other object and remove it.
Illustration V
b Remove the brush roll from the brush opening in
the direction of the arrow.
Illustration W
c Remove the dirt e.g. with a brush. If necessary,
the brush roll can be cleaned under running wa-
ter.
The brush roll must be completely dry before re-
installation.
d Carefully clean the brush opening with a cloth or
soft brush.
Illustration X
e Insert the brush roll into the brush opening.
f Lock the brush roll with a coin or other object.
Illustration Y

Troubleshooting guide

Malfunctions often have simple causes that you can
remedy yourself using the following overview. When in
doubt, or in the case of malfunctions not mentioned
here, please contact your authorised Customer Service.
The device does not start up
Battery is empty.
 Charge the rechargeable battery.
Battery is not inserted correctly.
 Push the battery into the mount until it locks into
place.
Battery is defective.
 Replace the battery.
The battery is not charging
The charging plug/mains plug is not connected correct-
ly.
 Connect the charging plug/mains plug correctly.
The socket is defective.
 Check that the socket is working.
The wrong charger is being used
 Check that the correct charger is being used.
The device stops during operation or the suction
performance is poor
The battery has overheated.
 Stop work and wait until the battery temperature is
back in the normal range.
The accessories, the suction opening on the dust con-
tainer or the suction pipes are clogged.
 Remove the clog with a suitable aid.
English 15