Troubleshooting
If
Try this
The LEDs blink in
• Change the batteries. Only use 1.5 V AA (LR6) lithium or
orange every minute
alkaline batteries.
The LEDs blink in
• There are other competing sound sources around the
orange every second
door transmitter. Switch them off or turn them down.
• Disconnect the External microphone to make sure it is
not faulty.
The green LED lights up
• Check the transmitter batteries and the receiver
when I press the door-
batteries and connections.
bell - but the receiver is
• Move the receiver closer to the door transmitter.
not activated
• Check that the door transmitter and the receiver are
set to the same radio key. For more information, see
Changing the radio key.
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If
Try this
The transmitter's
• Make sure you have mounted the transmitter to the left
green LED doesn't
of the doorbell sound source, no more than 3 cm apart.
light up when I ring
• If you are using an external microphone, make sure its
the doorbell
connected. If you are using an intercom, make sure that
the distance between the intercom and transmitter is at
least 25 cm or that the internal microphone is turned off.
• Try again to teach the transmitter to recognize the sound
of your doorbell, see Optimizing the doorbell detection.
• If the doorbell signal varies a lot, change to magnetic
detection, see Electromagnetic detection.
The receiver is
• Another Visit system nearby might trigger your system.
activated for no reason
Change the radio key on all units, see Changing the radio
key.
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