Dualit Cafe Plus Manual De Instrucciones página 8

COFFEE DISPENSE IS SLOW OR STOPS DURING EXTRACTION
1. The Water Tank is empty. 1. Fill up the Water Tank & dispense just water.
2. Internal pipes may be blocked. 2. Descale regularly.
3. Wrong button may have 3. Ensure you are not using Tea Button with Coffee
been seleted. Capsules.
4. The Filter Plate may be 4. The Filter Plate may need cleaning. Refer to Cleaning
blocked. section and Descaling.
BUTTONS ARE FLASHING ALTERNATELY AND THE MACHINE IS NOT
DISPENSING
1.The Water Tank is empty. 1. Fill up the Water Tank & only dispense water.
2. Internal pipes may be 2. Descale regularly.
blocked.
3. Faulty flow-sensor. 3. Contact Dualit customer services
BUTTONS ARE FLASHING QUICKLY FOR 5-6 SECONDS EVERY TIME MACHINE
IS TURNED ON
1. Machine is recommending the 1. Enter Descale Mode and follow the instructions.
user to descale.
MACHINE TURNS OFF AUTOMATICALLY AFTER A PERIOD OF INACTIVITY
1. Machine has entered into 1. Press Coffee or Tea Button to reactivate the
Standby Mode after 10 minutes machine. The Buttons will flash and the machine will
which is an EU approval warm up, ready for use. ALWAYS SWITCH OFF &
requirement. UNPLUG AFTER USE.
COFFEE & TEA BUTTONS ARE FLASHING QUICKLY EVERY TIME MACHINE IS
TURNED ON
1. You are in Descale Mode. 1. Press and hold Tea & Coffee Buttons for 5 seconds
to exit.
MY MACHINE IS VIBRATING WHEN DISPENSING
1. Your machine has a powerful 1. Unplug the device and remove the Water Tank.
19 bar pump which can cause
Ensure the machine is placed on a flat, even surface.
vibrations when machine is
Ensure the Water Tank and Capsule Basket/Drip Tray
placed incorrectly.
are fully located.
MY COFFEE IS NOT HOT ENOUGH
1. Internals have not been pre- 1. Press the Coffee Button ensuring no capsule is inside
heated. the coffee machine; this will run hot water through
internal pipework.
2. Cup or mug is not 2. Pre-warm your cup by dispensing hot water into it.
pre-warmed.
LEVER DOES NOT CLOSE
1. The capsule may not be 1.1 Ensure that the capsule is located correctly.
located correctly. 1.2 Ensure the Capsule Basket is not over filled, empty
Capsule Basket if full.
+ for help.
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GUARANTEE
This appliance is of excellent quality and construction. However, if any defects in materials or
workmanship do appear during the relevant guarantee period, we will, at our discretion, either repair
or replace the defective parts, free of charge, subject to the terms and conditions of our Guarantee
shown below.
This Guarantee covers both parts and labour.
Carriage is not included.
Your Guarantee period is as follows:
• 1 year
This Guarantee provides benefits which are
additional to, and do not affect, your statutory
rights. This Guarantee does not cover the cost of
returning the product to the dealer from whom
it was purchased or to ourselves. This Guarantee
applies only to products sold and located in
mainland Great Britain. It does not cover liability in
respect of or replacement of plugs, cables or fuses
and also does not cover defects due to:
• Failure to use or maintain product in
accordance with Dualit's instructions.
• The product being connected to an
unsuitable electricity supply.
• Accidental damage to or abuse or misuse
of the product.
• Product modification except by Dualit or
approved agent.
• Dismantling of or interference with the
product.
• Theft or attempted theft of the product.
Before returning any product under this
Guarantee, please check that:
• You have followed the product instructions
correctly.
WWW.DUALIT.COM/REGISTER
DON'T FORGET
TO REGISTER
YOUR PRODUCT
OR BY POST
• Your mains electricity supply is functional.
• The defect is not due to a blown fuse.
If you wish to claim under this Guarantee you
should:
• Send the product, postage or carriage paid,
to the dealer from whom it was purchased
or to Dualit direct.
• Ensure that the product is clean and
packed carefully (preferably in its original
carton).
• Enclose details of your name, address and
telephone number and when and where the
product was purchased, together with proof
of purchase (e.g. a till receipt).
• Give exact details of the nature of the
defect.
This Guarantee does not cover any other
claims whatsoever, including, without
limitation, any liability for incidental, indirect
or consequential damage, nor does it cover
any claims for conversion or modification
or for the costs of repair carried out by any
third party without the prior consent of
Dualit. If replacement parts are fitted to the
product this will not extend the period of the
Guarantee.
For further advice contact Dualit's Customer
Services by emailing info@dualit.com. (09:00
to 17:00 GMT time, Monday to Friday).
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