Troubleshooting; Before You Send In The Appliance - Dirt Devil EQU TURBO SILENCE Manual De Instrucciones

6 Troubleshooting

6.1 Before you send in the appliance

6 Troubleshooting
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the
appliance and disconnect it from the mains before starting troubleshoot-
ing Chapter 4.3, "Switching off".
No. Problem
1 The cleaning results are
not satisfactory although
the cleaning indicator
(Fig. 1/8) is green.
2 The cleaning indicator
(Fig. 1/8) suddenly begins
to slowly flash red during
cleaning.
3 The cleaning indicator
(Fig. 1/8) slowly flashes
red for 20–30 seconds af-
ter being switched back
on.
4 The cleaning indicator
(Fig. 1/8) slowly flashes
red for longer than 30 sec-
onds after being switched
back on.
5 The cleaning indicator
(Fig. 1/8) flashes red fast
after flashing red slowly
for a while during clean-
ing.
6 The appliance suddenly
stops vacuuming and the
cleaning indicator (Fig. 1/
8) continues to flash red
fast.
NOTE:
If you cannot solve the problem following these instructions, contact our customer services (contact
18
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Possible cause
The bypass vent (Fig. 1/19) is open.
The attached nozzle is unsuitable.
The position of the 'carpet/hard floor'
selector (Fig. 1/2) is unsuitable.
The dust container is full.
Nozzle, telescopic tube or suction
hose is blocked.
The dust container has not been
emptied often enough, or the nozzle,
telescopic tube, or suction hose is
blocked.
This is normal. Your vacuum cleaner
performs a self-analysis during this
time.
The cleaning carried out was not suf-
ficient.
The dust container has not been
emptied often enough, or the nozzle,
telescopic tube, or suction hose is
blocked. If you do not react soon, the
integrated protective mechanism in
the vacuum cleaner will turn the ap-
pliance off automatically before it
overheats.
The protective function in the vacu-
um cleaner, which turns the appli-
ance off before it overheats, has
been triggered because you contin-
ued to vacuum even though the
cleaning indicator was flashing red,
meaning there was a risk of over-
heating.
Before contacting your authorised Royal dealer, Royal service partner or
appliance market or sending in the appliance, first follow the procedure in
the following table to check if you can solve the problem yourself.
Solution
Close the bypass vent (Fig. 1/19).
Change the nozzle, Chapter 3.2, "Selecting the proper nozzle".
Set the "carpet/hard floor" selector (Fig. 1/2) to the correct position for the
type of floor, Chapter 4.2, "Vacuum cleaning", step 4.
Empty the dust container, Chapter 5.1, "Emptying the dust container".
Remove the obstacle. If necessary, use a long wooden stick (e.g. a broom-
stick) to do this.
1. Switch off the appliance and pull the plug from the mains socket,
Chapter 4.3, "Switching off".
2. Empty the dust container, Chapter 5.1, "Emptying the dust container".
3. Replace the dust container.
4. Plug the plug into a socket and turn the clean and fully-assembled vacu-
um cleaner back on.
5. If the cleaning indicator (Fig. 1/8) flashes red for more than thirty seconds
after being switched back on despite the dust container being empty, then
you also have to clean the components of the vacuum cleaner,
5.2, "Cleaning the dust container and cyclone unit" and
"Cleaning the dual motor protection filter".
6. Take this opportunity to remove the nozzle, telescopic tube, or suction
hose from the appliance and remove any blockages (e.g. with a broom
stick).
7. Plug the plug into a socket and turn the clean and fully-assembled vacu-
um cleaner back on. The cleaning indicator (Fig. 5/5) will continue to flash
red slowly for 20–30 seconds (self-analysis mode) and will then change
to green (operational).
After 20–30 seconds the cleaning indicator (Fig. 1/8) turns back to green.
Proceed in accordance with the solution for problem no. 2.
Proceed in accordance with the solution for problem no. 2.
Proceed in accordance with the solution for problem no. 2.
Page 60, "International Service").
Chapter
Chapter 5.3,