− If a subject moves quickly, it may move out of the camera's field of view before the photo has been
taken. Move the camera further back or redirect it.
8.2.
The camera stops taking images/videos or won't take images/videos
− Please make sure that the memory card is not full. If the memory card is full, the camera will stop
taking photos/videos. To avoid such problem, check that the cycle recording function is activated
(ON).
− Check the batteries to make sure that there is enough power left for the camera to work.
− Make sure that the camera power switch is in the ON position and not in the OFF or SET position.
− Please format the memory card with the camera before using it or when the camera stops taking
images/videos.
8.3.
The night vision flash range doesn't meet expectations
− Please check to make sure the batteries are fully charged or have enough power left.
− 1.2V Ni-MH rechargeable AA batteries can offer a much better IR flash range; alkaline batteries
cannot deliver enough amperage to power the illuminator consistently at night. You can purchase Ni-
MH and alkaline AA batteries at any time on www.numaxes.com.
− To ensure accuracy and quality of the night time images, please mount the camera in a dark
environment without any obvious light sources.
− Certain surroundings (like trees, walls, ground, etc.) within flash range can get you better night time
images. Please do not aim the camera to total open field where there is nothing within the IR flash
range to reflect the flash back.
9.
After-sales service
Should your product stop working or develop a fault, first read this guide over, and then check the batteries
and replace/recharge them if necessary. Also check that you are using the product correctly.
If the problem persists, contact your distributor or check out on www.numaxes.com.
You can also contact NUM'AXES at +33.2.38.69.96.27 or export@numaxes.com.
Depending on the extent of the malfunction, you may have to return the product for service and repair.
For all repairs, please supply the following:
− the complete product
− the proof of purchase (invoice or sales receipt)
If you omit one of these items, the after-sales service will have to invoice you for any repair costs incurred.
10.
Guarantee
NUM'AXES guarantees the product against production defects for two years after purchase.
All postage and packing charges will be the purchaser's sole responsibility.
11.
Guarantee conditions
1. The guarantee will be valid only if the proof of purchase (invoice or sales receipt), without
cancellation, is submitted to the distributor or to NUM'AXES. The guarantee is limited to the original
purchaser.
2. This guarantee does not cover the following:
− changing the mounting strap or USB cable
− direct or indirect risks incurred when sending the article back to the distributor or to
NUM'AXES
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