Characteristic
The roller shutter blocks on raising or lowering.
Dismantling the device
Proceed as follows to remove the tubular motor:
➢ Operate the motor to lower the roller shutter, until the roller shutter is no longer
hanging by the springs and these can be easily released from the winding shaft.
DANGER
Fatal electric shock due to coming into contact with live
components.
➢ Do not carry out any connection work on the device when it is
connected to the current supply.
➢ Make sure that the device is disconnected from the mains power
supply.
➢ Disconnect the cable from the current supply.
➢ Release the securing springs from the winding shaft.
➢ Pull the cotter pin out from the securing hole in the drive bearing's axle pin.
➢ Loosen the screws with which the roller capsule and the winding shaft are
screwed together.
Possible cause
The roller shutter slats have become displaced.
The roller shutter scrapes in the roller shutter
box due to a lack of pressure rollers on the
window frame.
The roller shutter has been rolled up at a slant
as the device has not been installed
horizontally.
Insulating material has come loose in the roller
shutter box and is blocking the roller shutter.
The roller shutter is too light.
➢ Slide the roller capsule up to the limit stop in the winding shaft.
➢ Pull the device out of the bearings.
➢ Pull the tubular motor out of the winding shaft.
Disposing of the device
To prevent possible harm to the environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote the sustainable reuse of material
resources. To return your used device, please use the return and collection
systems or contact the retailer where the product was purchased. They can take
this product for environmental safe recycling.
Remedy
Make sure that all slats are horizontal.
Lubricate sluggish areas with wax.
In order to pull the roller shutter free, briefly switch the drive
on in the opposite direction.
Open the roller shutter box.
Install the pressure rollers.
Make sure that the device is disconnected from the mains
power supply.
Remove the device.
Information on removing the device can be found in the
chapter entitled Dismantling the device from page 29.
Install the device horizontally again.
Information on this can be found as of the section entitled
Installing the bearings from page 20.
Open the roller shutter box.
Remove the insulating material.
Contact the manufacturer as regards professional insulation
of the roller shutter box.
Make sure that all slats are horizontal.
Weight the roller shutter e.g. with an appropriate piece of
flat iron.
Push the piece of flat iron into the bottom slat.
In order to pull the roller shutter free, briefly switch the drive
on in the opposite direction.
This marking indicates that this product should not be
disposed with other household wastes throughout the
EU.
Dismantling the device
29