Error Messages - Blackmagic Design Cloud Store Manual De Instrucciones

Error Messages

This section shows the different error messages that may appear in the hardware panel and
what they represent.
Sync Errors
No Internet
You have been logged out of Dropbox
Cannot connect to Dropbox server
Invalid Dropbox login information
Disk is full
Storage is full
Cannot find Dropbox sync folder
Set to read only
Disk Errors
Disk Error
Unable to connect to drive in USB-C DISK 1
No Local Drive Attached
Connect drive via USB-C
Disk Failure
Replace disk 1
Disk Requires Format
Format disk via Cloud Store Setup
Disk Failure
Replace disk B5
Disk Requires Rebuild
Rebuild disk via Cloud Store Setup
Disk Error
Unable to connect to drive in USB-C BACKUP
Check that your Internet is connected.
This may appear when Dropbox has been connected for a long
period of time and has automatically disconnected. All you need
to do is log back into your Dropbox account using the cloud sync
settings in the Blackmagic Cloud Store Setup utility.
This can appear if there is a problem with your Internet connection.
Check that your Internet is connected and your network settings
are correct.
This may happen if your credentials have been changed for your
Dropbox account. To solve this error, simply log back into your
Dropbox account using the Blackmagic Cloud Store Setup utility.
Your cloud store's internal storage is full and you will need to
delete files to make room.
Your Dropbox account has run out of space and you will need
to delete some files to make space to enable syncs.
This can happen when the sync folder on Dropbox has been
deleted or renamed.
Your cloud store has been set to read only mode. Disable read
only mode using the setup utility.
The USB disk plugged into port 1 is not formatted using exFAT
or HFS formats. You can format the disk using a Mac or Windows
computer. Refer to the 'formatting USB drives' section.
This will appear if there is no USB drive plugged into
Blackmagic Cloud Pod.
Blackmagic Cloud Store Mini has 4 internal disks in a RAID
format and in the rare event a disk fails, an error message will
report the disk number. The example shows that disk 1 has failed
and needs to be replaced.
After replacing a disk in Blackmagic Cloud Store Mini you will
be prompted to format the disk using the Blackmagic Cloud
Store Setup utility.
In Blackmagic Cloud Store, the internal storage disks are
arranged in banks. In the rare event a disk fails, this error will
identify the bank and slot number.
After replacing a disk in Blackmagic Cloud Store, rebuild the disk
array using the Blackmagic Cloud Store Setup settings. This will
recover the RAID so you can continue working without losing data.
This will appear if the USB drive plugged into the backup
connector has not been formatted using exFAT or HFS formats.
Refer to the 'formatting USB drives' section for more information.
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