Customer Service; Frequently Asked Questions/ Troubleshooting - VITO PRO POWER VIBE850 Manual De Instrucciones

CUSTOMER SERVICE

Tel.: +351 256 248 826
E-mail: international@centrallobao.pt
Website: www.centrallobao.pt

FREQUENTLY ASKED QUESTIONS/ TROUBLESHOOTING

Question/Problem - Cause
Cause
The impact drill does not start:
• The power cord is damaged or disconnected;
• ON/OFF switch electrical contacts are not in good
condition or it does not work;
• Rotor or stator windings are damaged;
• Short-circuited rotor windings;
The motor makes an abnormal sound, starts intermittently
or runs slowly:
• ON/OFF switch electrical contacts are damaged;
• Mechanical parts are blocked;
• The impact drill is running over excessive pressure,
overloaded motor;
• The carbon brushes are worn out;
Impact drill overheats:
• Overloaded appliance;
• Poor assembly of the housing or pieces inside the impact
drill;
• Faulty power supply;
Sparks occur around the switch:
• Carbon brushes are worn out;
• Short circuit rotor or stator;
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Solution
• Plug in or repair it;
• Repair or replace the switch;
• Call technical assistance;
• Call technical assistance;
• Repair or replace the switch;
• Inspect the mechanical parts;
• Reduce the pressure applied;
• Replace the carbon brushes;
• Reduce the pressure applied;
• Check if there is any blockage or part touching the rotor;
• Check the supply voltage and adjust it according to the
technical data;
• Replace carbon brushes;
• Contact technical assistance