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5.
Troubleshooting/5.1 Troubleshooting
No.
Malfunction
Robot is not able to connect to
1
the home Wi-Fi network.
2
Robot is not charging.
22
EN
Possible Causes
Incorrect home Wi-Fi username or password
entered.
Robot is not within range of your home Wi-Fi
signal.
Network setup started before Robot was
ready.
Robot is not switched ON.
Robot has not connected to the Docking
Station.
The Power Cord is not connected to the
Docking Station.
The battery is completely discharged.
Make sure the Docking Station is connected
to the power supply.
Solutions
Enter the correct home Wi-Fi username and password.
Make sure Robot is within range of your home Wi-Fi
signal.
Turn ON Power Switch. Press the RESET Button for 3
seconds. Robot is ready for network setup when it plays
a musical tune and its Wi-Fi Indicator light flashes slowly.
Switch ON Robot.
Be sure that the robot's Charging Contacts have
connected to the Docking Station Pins.
Make sure the Power Cord is firmly connected to the
Docking Station.
Re-activate the battery. Switch ON. Place Robot on the
Docking Station by hand, remove after charging for 3
minutes, repeat 3 times; then charge normally.
The Docking Station is not connected to the power
supply.
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