Bebeconfort Calidoo Manual Del Usuario página 38

by the first end-user customer. To request repairs or spare
parts under our warranty for defects in materials and work-
manship you must present your proof of purchase, made
within the 24 months preceding the service request.
Our 24 months warranty does not apply to defects caused
by normal wear and tear, damage caused by accidents,
abusive use, negligence, fire, liquid contact or other
external cause, damage which is the consequence of
failing to comply with the user manual, damage caused
by use with another product, damage caused by service
by anyone who is not authorized by us, or if the product
is stolen or if any label or identification number has been
removed from the product or has been changed. Examples
of normal wear and tear include wheels and fabric worn
down by regular use and the natural breakdown of colors
and materials due to normal aging of the product.
What to do in case of defects:
Should problems or defects arise, your first point of
contact is the authorized dealer or retailer recognized by
us. Our 24 months warranty is recognized by them (1). You
must present your proof of purchase, made within the 24
months preceding the service request. It is easiest if you
get your service request pre-approved by us. If you submit
a valid claim under this warranty, we may request that you
return your product to the authorized dealer or retailer
recognized by us or that you ship the product to us in
accordance with our instructions. We will pay for shipment
and for return freight if all instructions are followed. Dam-
age and/or defects neither covered by our warranty nor
by the legal rights of the consumer and/or damage and/or
defects with respect to products that are not covered by
our warranty can be handled at a reasonable fee.
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Rights of the consumer:
A consumer has legal rights pursuant to applicable con-
sumer legislation, which may vary from country to country.
The rights of the consumer under applicable national
legislation are not affected by this warranty.
This warranty is provided by Dorel Netherlands. We are
registered in The Netherlands under company number
17060920. Our trading address is Korendijk 5, 5704 RD
Helmond, The Netherlands, and our postal address is P.O.
Box 6071, 5700 ET Helmond, The Netherlands.
The names and address details of other subsidiaries of the
Dorel group can be found on the last page of this manual
and on our website for the brand concerned.
(1) Products purchased from retailers or dealers that remove or change
labels or identification numbers are considered unauthorized. Products
purchased from unauthorized retailers are also considered unauthorized.
No warranty applies to these products since the authenticity of these
products cannot be ascertained.
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