Coffee has
accumulated in the
filter and coffee
grounds overflowed.
The drip-stop does not
work
Water leaks from the
bottom of the device.
► If you are unable to solve the problem with the steps shown above, please contact
Customer Service.
15 Disposal of the Old Device
Old electric and electronic devices frequently still contain valuable materials.
However, they also contain damaging substances, which were necessary for
their functionality and safety. If these were put in the non-recyclable waste or
were handled incorrectly, they could be detrimental to human health and the environment.
Therefore, do not put your old device into the non-recyclable waste under any
circumstances.
Utilise the collection point, established in your town, to return and recycle old electric
►
and electronic devices. If necessary, contact your town hall, local refuse collection
service or your dealer for information.
Ensure that your old device is stored safely away from children until it is taken away.
►
16 Guarantee
We provide a 24-month guarantee for defects caused by production or material faults,
beginning on the date of purchase. Our guarantee is valid for Germany, Austria and the
Netherlands. For all other countries, please contact us.
Your legal guarantee claims as per Art. 437 ff. German Civil Code (BGB) will remain
unaffected by this. You may exercise your statutory guarantee rights free of charge. The
guarantee does not cover damage caused by improper handling or use of the product or
defects which have only a minor impact on the product's functionality or value. In addition
to this, the guarantee also excludes parts which are subject to wear and tear; transport
damages insofar as we are not responsible for them and damages caused by repairs
which were not carried out by us.
The coffee pot was not
placed on the warming plate
for too long time during the
brewing process, so that the
filter could not empty.
Too much coffee ground is
used.
Residues of coffee at drip-
stop
Device is defective.
Please note
Please note
Unplug the mains plug.
Place the coffee pot on the
warming plate so that the filter can
empty.
Clean the device.
Use lee coffee ground.
Clean the valve (at the bottom of
the filter holder) under running
water and press carefully the drip
stop several times.
Unplug the mains plug.
Do not use the device anymore.
Contact the customer service.
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