- The proof-of-purchase has been altered in any way or is made illegible.
- The model number, serial number or production date code on the product has been al-
tered, removed or made illegible.
- The product was purchased as faulty stock. Repairs or product modifications have been
carried out by unauthorized service organizations or persons.
- The defect is the result of excessive use outside the intended purpose.
- The defect is caused by abuse of the product or by environmental conditions that are not
in conformance with the user manual of the product.
- The defect is caused by connecting peripherals, additional equipment or accessories (in-
cluding software) other than those recommended in the user manual.
- The unit has been damaged, including but not limited to damage by animals, lightning,
abnormal voltage, fire, natural disaster, transportation or water (unless the user manual
expressly status that the product may be rinsed). Normal wear and tear, or replacement of
by their nature consumable parts (e.g. batteries)
- The product does not function properly because it was not originally designed, manu-
factured or approved for use in the country where you use the product, which might occur
when you imported the product.
- The product does not function properly due to problems with access to, or connection
with service providers, such as interruptions in the access networks faults on the subscrib-
er's or the correspondent's line, local network fault (cabling, file server, user's line) and
faults in the transmission network (interference, scrambling, faults or poor network quality).
Service needed?
In order to avoid unnecessary inconvenience, we advise you to read the user manual care-
fully and/or consult the support section of FONRI web site before contacting your dealer or
FONRI. To obtain service within the warranty period please contact the consumer contact
centre via one of the contact methods indicated on FONRI web site. When your product is
no longer within warranty, in some countries you can contact the nearest authorized service
centre directly. If available, you can find the addresses of the service centers on FONRI
website. To be able to help you efficiently when you contact FONRI, its sellers, dealers or
service partners please have available:
- The product type- or model number (also sometimes called model ID)
- The proof-of-purchase (e.g. original invoice or cash receipt) indicating the date of pur-
chase, seller/dealer name and model number of the product; and
- The product serial number or production date code as specified on the product where
available,
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