Troubleshooting Guide - essentiel b EMA 108 QUICK POWER Instrucciones De Uso

troubleshooting guide

If the appliance malfunctions, it may be due to a minor problem that you can rectify by
following the instructions below. Before contacting your retail store after-sales service
department, take the following steps:
The vacuum cleaner is not charging:
• The motor unit is incorrectly positioned on the charging base. Make sure to match the
charging connectors on the appliance with those on the charging base.
• The mains charger power cord is not connected. Plug the power unit into a wall
socket.
Vacuuming performance is weak or non-existent:
• The dust collector is full and needs emptying.
• The filter is clogged and needs cleaning.
• The suction inlet is obstructed. Remove any obstructions.
• The brush is obstructed. Disassemble the brush and remove any obstructions.
• The accessories (tube, hard floor brush, crevice tool, upholstery brush) are obstructed
or have been incorrectly assembled: unclog them or make sure that they are
assembled correctly.
The vacuum cleaner stops working after a short period of time:
• The battery is only partially charged. Put the vacuum cleaner on the charging base for
approximately 4 hours and 30 minutes to fully charge it. The operating time decreases
when you select the fast speed (10 minutes of battery life if fully charged).
The brush roller is not turning:
• The roller was incorrectly inserted in the brush. Remove the roller and put it back
correctly in the notches provided.
• The brush is obstructed. Disassemble the brush and remove any obstructions.
• One of the brush parts is broken. Please contact your retail store after-sales service
desk.
If the problem persists, contact your retail store's customer service department. Do not
try to carry out any repairs yourself. Your appliance should only be repaired by qualified
maintenance technicians. Poorly-done repairs can be dangerous for the user and are
not covered by the warranty.
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