Troubleshooting - EQUATION HELLA Guía Del Usuario Y Manual De Mantenimiento

TROUBLESHOOTING

Les anomalies de fonctionnement sont souvent dues à des causes mineures ; consulter le tableau ci-dessous avant de contac-
ter le service après-vente. Cela pourra vous faire gagner du temps et vous éviter des dépenses inutiles.
Anomaly
The display is off and the buttons do
not work
The remote control does not work
The stove has a ignition defect
The stove does not start
automatically
The stove works for a few minutes,
then stops.
The smoke extraction fan works
continuously.
The glass door is dirty too quickly, the
flame is long, reddish and weak
Possible causes
The power supply is faulty.
The rear switch is off.
The control box is defective.
The connection between the case and the
card is defective.
The electronic card is defective.
The distance is too high.
The battery is worn.
The remote control is defective.
Excessive accumulation of ash in the
brazier.
Incorrect ignition procedure.
The pellet tank is empty.
The spark plug does not reach the required
temperature;
The pellet does not descend into the brazier.
The endless screw engine is damaged.
The brazier is poorly positioned or is dirty.
The smoke evacuation circuit is obstructed; Eliminate any foreign body from the chimney or smoke duct
The smoke extractor does not work.
The pellets are too wet.
The ignition procedure was interrupted.
The power supply was cut.
Smoke probes are defective.
The stove is still being cooled
The chimney has too long or bitten sections Have the extraction circuit checked.
There are too many pellets in the tank
The brazier is poorly positioned or is dirty.
Of the wind is opposed to the extraction
flow.
The combustion air is faulty
The type of pellet used has been changed
The smoke extractor does not work.
The door is not waterproof.
Check that the device is well supplied electrically.
Place the switch in "1" position
Disconnect the stove for a minute, reconnect it and turn it on
again. If the problem persists, contact the after-sales service
Contact after-sales service
Contact after-sales service
Bring the remote control closer to the stove
Replace the battery
Contact the after-sales service to replace the remote control
Clean the brazier
Repeat the ignition procedure.
If the problem persists, contact the after-sales service
Fill the tank with pellets
Have the spark plug checked by a qualified technician
After disconnecting the socket, checking that the pellet is not
stuck in the chute and that the endless screw is not stuck by a
foreign body.
Contact after-sales service
Clean the brazier and check that the spark plug is positioned in
front of it.
Contact after-sales service
Replace the pellets and check the storage location.
Repeat the ignition procedure.
If the problem persists, contact the after-sales service
Repeat the ignition procedure.
Contact after-sales service
Wait for the end of cooling.
If the problem persists, contact the after-sales service
Reduce the level of charge of the pellets.
Clean the brazier and check that the spark plug is positioned in
front of it.
Have the extraction circuit checked.
Check the air admitted circuit.
Check the position and state of propart of the brazier.
Check the quality of the pellets.
Contact after-sales service
Check the seal of the door seal.
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Remedies
EN