Limited Warranty; What Is Not Covered - Skywalker Trampolines SWGM100 Manual Del Usuario

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LIMITED WARRANTY

Skywalker Holdings, LLC warrants its products to be free from defects in material and workmanship under normal

use and service conditions. The steel frame is warranted for three (3) years after the date of purchase. All other

parts are warranted for one (1) year after the date of purchase. Warranty coverage extends only to the original retail

purchaser from the date of original purchase. This warranty is only valid concerning products used for residential

use. Products used for commercial use, such as schools and daycares, will not be covered.

Weather Damage: The warranty does not cover damage due to the effects or acts of nature,

such as earthquakes, wind, hurricanes, tornadoes, lightening, rain, ﬁre, snow, excessive heat

and cold conditions and/or sun damage. During the winter months the soft materials will need

to be removed and stored in a dry place out of the snow. If left unprotected in the winter months,

some components may become damaged, voiding this warranty.

Fading and Rust: Our products are fully galvanized and or powder-coated. We do not warrant

against rust or corrosion. Some areas may have higher air salt content, higher humidity, heavier

rain and heavier snow. We do not warrant against fading. We suggests customers use a UV

protectant to extend the life of the product.

Loss or Damage to Product: caused by shipping, abuse, misuse, improper/abnormal usage or

unauthorized repairs are not covered by this warranty and may also void the warranty.

Unauthorized Replacement Parts: The warranty will become void if any defects or damages

are associated with the use of unauthorized replacement parts. All replacement parts must be

obtained from an authorized retailer

Assembly Service: The warranty does not cover acts or omissions provided by a third-

party assembly service. It is the customer's responsibility to check all boxes and conﬁrm all

components are included and in their proper condition before installation occurs.

INSPECTION AND REPLACEMENT PARTS:

Your product should be inspected upon unpacking and set up and thereafter on a regular basis.

Worn, damaged or broken parts should be replaced immediately and before each use.

Call the Skywalker Holdings Customer Service Department at 1-866-603-5867 to ﬁle a warranty

claim. Be prepared to provide the following information: name, shipping address, a copy of your

original sales receipt, a brief description of the problem and cause, product model number and

serial number. We may also ask for photos of the damaged/defective parts.

Customer service will review your claim and contact you with further instruction.

NOTE: All requested information must be provided in order to review your warranty claim.

To order replacement parts for your product please visit www.skywalkertrampolines.com

Skywalker Holdings, LLC, PO Box 574, Brigham City, UT 84302 USA.

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