NOTE: Make sure that the front of the microphone must be facing the sound source: to
record your own voice, make sure that the logo on the microphone is facing you.
Troubleshooting
Some issues that may arise can be solved by the user. If the problem persists after having
tried the following solutions, please contact Prozis customer service.
PROBLEM
No signal seems to be coming in.
My voice can't be heard while using
applications
The signal volume is too low.
Warranty statement
All electrical and electronic products commercialized by Prozis via www.prozis.com are cov-
ered by the warranty applicable to the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis' warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the product for non-profession-
al purposes.
CAUSE
Make sure the microphone is connected
correctly.
The microphone is not selected as the
default recording device in the application
you are using.
The microphone is positioned incorrectly.
The volume setting is too low.
SOLUTION
Make sure that the microphone is selected
as the default recording device in your
operating system.
Configure the application setup
accordingly.
Place the microphone correctly.
Increase the microphone volume in your
operating system settings.
EN
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