Frequently asked questions
You may have some questions on how to best charge
your hearing aids. Read the questions and answers
below. If you have more questions, your Hearing Care
Professional will help you.
Why do my hearing aids not turn on when I take
them out of the charger?
Check the following:
■
The charger is off. Press and hold the button for
5 seconds to turn on the charger. Refer to the section
"Turning the charger on or off".
■
The charger's internal battery is too low. Connect the
charger to an electrical outlet.
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Now take your hearing aids out of the charger.
How can I turn off my hearing aids without
charging them?
Place the hearing aids in the charger. Ensure that
X
they are inserted correctly (status LEDs light up). The
hearing aids are automatically turned off and start
charging.
Disconnect the charger from the electrical outlet.
X
Press and hold the button for 5 seconds to turn off the
X
charger. Charging stops.
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