13. Certification
EN
Industry Canada (IC) Compliance Statement for Canada
This device complies with Industry Canada license-exempt RSS standard (s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
This product complies with the IC RF exposure limit set forth for an uncontrolled environment and is safe for intended
operation as described in this manual.
FCC ID: 2A4GZ-S655001B
IC: 28570-S655001B
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14. Warranty and service
If the product is within the warranty period from the date of your purchase, we will repair, replace or return it free of
charge as the case may be if it is confirmed by the manufacturer or dealer that it is faulty or damaged due to quality
defects under normal use. Unless otherwise specified by relevant laws, the product or component used for replacement
may not be new, but nevertheless performs well and is equivalent, at least, to the original product or component in
function. The warranty period is calculated from the first date of purchase of the product, subject to the invoice date.
If there is no valid invoice, the warranty period shall be calculated from the date of delivery plus thirty (30) days. If
the invoice date is later than the actual delivery date of the product, the warranty period shall be calculated from the
actual delivery date. The repaired or replaced products shall continue to enjoy the warranty for the rest of the warranty
period, but not less than thirty (30) days. For warranty application, please contact the manufacturer or distributor of
the product and follow the instructions. When applying for warranty, an accurate,complete and clear valid sales invoice
should be provided.
The above warranty does not apply to failure, malfunction or damage caused by: (a) misuse, abuse or improper
transportation, maintenance or storage, such as but not limited to use, storage or maintenance under improper
temperature, humidity or other improper environmental conditions; (b) force majeure or accidents, network or power
interruption and other reasons beyond our reasonable control: (c) repair or removal without authorization from the
manufacturer; (d) the way in which damage has been caused by any third party products or services shall be specified
( purposes other than those for which the product has been designated or intended: (f) using the product in violation
of the product instructions: (g) using the product for commercial purposes; or (h) the accumulated mileage recorded
by the scooter body has exceeded 2000 km. Normal wear and tear or aging, scratches, abrasions and problems caused
by the use of coatings, solvents or other chemicals during general use of the product do not fall within the scope of the
warranty. If the original identification label of the product is changed or damaged, this warranty will be invalid. The
integrity and completeness of the products and of the attached materials are not within the scope of the warranty.. You
should inspect the products on the spot when receiving them and object immediately to any ascertained discrepancy/
ies.
The above warranty statement applies to our products. This warranty grants the specific legal rights and other rights
you may have according to the law. Nothing in this document affects your rights in a fashion that is not susceptible of
exclusion or restriction in accordance with law.
Warranty information for the product:
Type
Warranty content
Controller
Controller assembly and central warehouse dashboard
Lithium battery
Lithium battery pack and protection board
Frame assembly, hub motor, front body, rear hub, brake assembly,
Main body
folding assembly, vertical bar, front fork, rear fork, vertical bar
rotating parts, control bus, braking line
Enclosure
Charger, brake handle, thumb accelerator
If laws in the territory prescribe a longer warranty period, the aforementioned warranty conditions shall be applied in
the prolongedwarranty period.
EN
Warranty period
12 months
12 months
12 months
6 months
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