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PROBLEM
PROBLEMA
Display shows "
"
La pantalla muestra "
Display shows "
"
La pantalla muestra "
Heater does not
blow warm air.
El calentador no sopla
aire caliente.
Heater does not
blow warm air.
B252
TROUBLESHOOTING
SOLUCIÓN DE PROBLEMAS
The thermostat sensor
is broken or disconnected.
"
El sensor del termostato
está dañado o desconectado.
The thermostat sensor
is broken.
"
El sensor del termostato
está dañado.
Cool down cycle.
Ciclo de enfriamiento.
The ambient temperature is higher
than the set temperature.
The infrared tube assembly
damaged.
ROOT CAUSE
ORIGEN DE LA CAUSA
10
CORRECTIVE ACTION
MEDIDAS CORRECTIVAS
Unplug the fireplace, remove the
back panel of the fireplace and
check that the thermostat is plugged
into the main circuit board. If this
does not solve the problem, contact
customer service for a replacement
thermostat sensor.
Desenchufe la chimenea, quite el
panel posterior de la chimenea
y revise que el termostato esté
conectado a la placa del circuito
principal. Si esto no resuelve el
problema, comuníquese con
atención al cliente para obtener un
remplazo del sensor del termostato.
Contact customer service for a
replacement thermostat sensor.
Comuníquese con atención al
cliente para el remplazo del sensor
del termostato.
Normal operation. Heater will
continue to run for less than one
minute before shutting down. Times
will vary based on temperatures.
During this time cool air will blow.
Esto es una operación normal, el
ventilador continuará funcionando
durante menos de un minuto
paraenfriar los componentes
internos.Períodos pueden variar
dependiendo de la temperatura.
Durante este tiempo, el aire frío se
fundirá.
Perform a master reset; turn off and
unplug unit. Hold down main power
button on the unit itself. Continue
to hold button down while plugging
unit back in. Once unit is plugged
back in, continue to hold button for 5
seconds and then release. Turn unit
back on and temperature should
flash 72°F then display the ambient
room temperature.
Contact customer service for a
replacement infrared tube assembly.
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