The centrifuge does not unlock after a
run is completed
The lid does not open
Clicking noise during braking gets loud
Lid does not stay up
RegenLab SA – Customer Service: +41 (0)21 864 0111 | Page 9
o Wait until the rotor has come to a complete stop. If the lid knob
still cannot be rotated, press the UNLOCK button and try again.
o If the unit is damaged, contact Customer Service for assistance.
o Ensure that the lid knob is turned fully counterclockwise.
o If the knob cannot be turned counterclockwise, turn it fully
clockwise, press UNLOCK, and turn counterclockwise.
o If the lid remains locked after this and will not unlock, the
electronics may have been damaged. Contact customer service
for assistance.
o Make sure that the screw in the center of the rotor is tight.
o Tighten the center screw on the lid hinge.
If no LED light is on, the unit is
o
not powered and the lid will not
unlock by conventional means.
Remove the latch label and use a pen
to manually disengage the locking
mechanism. Pull the mechanism
towards the control panel and then
unlatch and open the lid.