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7. W
ARRANTY CONDITIONS FOR
DENING POWER TOOLS AND ACCESSORIES
Thank you for purchasing a Mowox®-quality product!
You have decided for a gardening power tool on the state of the art of engineering, which suits
the toughest quality standards. All Mowox® products are produced according to the norms ISO
9001, ISO 14001, OHSAS 18001 and BSCI.
Warranty conditions for Mowox® gardening power tools and accessories
24 months warranty on gardening power tools!
Eventual faults of material or production are eliminated with repair or exchange of our choice.
This product has a 24-month warranty counting from the day of first purchase. This warranty
covers all defects caused by material or production. Not covered by this warranty are:
Wear parts like
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o
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Damages and defects that origin from improper handling, outer influence or modi-
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fications
Damages after commercial use
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For defects on Honda- and Briggs & Stratton-engines, the warranty conditions of
Honda or Briggs & Stratton apply, which are within the packaging contents.
12 months warranty on batteries!
Eventual faults of material or production are eliminated with repair or exchange of our choice.
This product has a 12-month warranty counting from the day of first purchase.
The Mowox® battery pack is a highly sophisticated technical product. It contains accumulator
cells with lithium-ion technology. This grants a high accumulator capacity and operating
range at a low weight. The notorious „memory effect" is debarred with that technology.
Like all accumulators, the Mowox® battery is subject to a normal usage attrition. In order to
use your accumulator pack for a long time, follow these guidelines:
Do not expose the accumulator pack to any humidity, heat or extreme cold. A storage tem-
perature of 10° to 15°C in a dry environment is ideal. Prior to a longer storage, e.g. winter, you
should charge the battery once. The accumulator is subject to a natural self-discharge and
should be recharged every three months. Towards the end of its lifetime, the duration after a
full charge decreases. This natural use-related wear does not justify a warranty claim.
Please acknowledge that a robotic mower needs, due to its functioning and dependant on its
programming, several charge/ discharge cycles each day. Therefore, it is normal that the life-
time of the battery elapses after one year.
What to do in case of warranty
Which is important: The purchase receipt must be kept as a proof for the date of first pur-
chase. For an eventual repair please also store the original package carton. In a warranty case,
please contact our customer service with this warranty sheet and a copy of your proof of pur-
chase. We reserve the right to reject claims if the purchase cannot be substantiated or the
product is obviously not properly serviced.
This guarantee does not affect the buyer's legal warranty claims against the seller.
Rev. 2
knives
grass catching bags
wheels, wheel caps and wheel bearings
drive belts, bowden cables
air filters, spark plugs, carburettors
M
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OWOX
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