PROBLEM
The cellar is not working
The wine cellar is not cold enough
The device turns on and off
frequently
Interior lighting does not work
Vibrations
The wine cellar seems to make
too much noise
The door does not close properly
The label of the wine I am
photographing is not recognized
by the application
Error codes
The following error codes may appear on your screen or in your Vinotag application.
HH/ LL/ E1/ E2/ E3/ E4
In this case, stop and unplug your appliance and contact your dealer's After-Sales Service and tell them
the code displayed on the screen.
If any other code is displayed on your screen, please also contact the after-sales service and provide
them with the code displayed.
TROUBLESHOOTING SOLUTION GUIDE
The device is not plugged in.
The device is turned off.
The circuit breaker has tripped or a fuse has blown.
Check the set temperature.
The outdoor environment may require a higher setting.
The door is opened too frequently.
The door is not closed properly.
The door seal does not adhere completely.
The ambient temperature is higher than normal.
Many bottles have been added to the wine cellar.
The door is opened too frequently.
The door is not closed properly.
The temperature is not set correctly.
The door seal does not adhere completely.
The device is not plugged in.
The circuit breaker has tripped or a fuse has blown.
The indicator light is off.
The lighting activation key is OFF
Check and make sure the cellar is level.
The "clicking" noise may come from flowing refrigerant, which is normal.
At the end of each cooling cycle you may hear "gurgling" noises due to the
flow of refrigerant in your wine cellar.
The contraction and expansion of the internal walls can cause popping and
crackling noises.
The wine cellar is not level.
In "mono" mode the cellar fans are activated to circulate the air flow inside
the cellar.
The wine cellar is not level.
The gasket is dirty or damaged.
Some of the contents prevent the door from closing
The door hinges are loose
The shelves are not in their place.
The photo taken via the application must be of good quality (not blurred),
the photo must be taken so that the wine label fills the white frame of the
application. If that still doesn't work, try taking a close-up photo of just the
name of the wine.
POSSIBLE CAUSE
ENGLISH
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