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Idiomas disponibles
Idiomas disponibles
Troubleshooting
Warning! If there is a fault, unplug your appliance. Only a qualified electrician or
competent person may carry out troubleshooting.
If an operating problem occurs, check the following points before calling our approved after-sales
department or a qualified professional.
Problem
Appliance does not
work.
Appliance freezes or
cools too much.
Food is not frozen
enough.
Heavy build-up of frost
on the door seal.
Unusual noises
Appliance surfaces are
hot when in use.
Water on the floor.
Some noises may be heard during normal appliance operation (compressor operating
cycle, automatic defrosting, circulation of the refrigerating gas through the appliance,
etc.).
If you cannot find the cause of the fault, only call our approved after-sales service or
a qualified professional.
Possible cause
The power cord is not plugged in or is loose.
Fuse has blown or is defective.
Outlet is defective.
The temperature is set too cold or the
appliance is set to Super mode.
Temperature is not properly set.
Door was open for an extended period.
A large quantity of warm food was placed in
the appliance within the last 24 hours.
The appliance is near a heat source.
The door seal is not sealing.
The appliance is not level.
The appliance is touching the wall or other
objects.
A component, e.g. a hose, at the back of the
appliance is touching another part of the
appliance or the wall.
The condenser is located inside the wall.
Water drain hole is blocked.
Solution
Connect the power cord.
Check fuse, replace if necessary.
Electrical malfunctions need to be
repaired by an electrician.
Turn the thermostat to a warmer setting
temporarily.
Please refer to the temperature control
section
Only open the door when necessary.
Turn the thermostat to a colder setting
temporarily.
Please refer to the installation location
section.
Carefully warm the leaking sections of
the door seal with a hair dryer (on a cool
setting). At the same time, handle the
heated door seal with your hands to
ensure that the appliance seals.
Readjust the feet.
Move the appliance slightly.
If necessary, carefully bend the
component out of the way.
This is normal.
Please refer to the "Care and cleaning"
section.
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