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Lindy 38365 Manual De Usuario página 14

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User Manual
Troubleshooting
Lindy tested this SDVOE Extender with a Netgear XSM4316S Switch, the following Netgear Switches are
recommended and optimized for SDVOE AV over IP applications:
XSM4216F-100NAS
XSM4316PA-100NES
XSM4316PB-100NES
XSM4316S-100NES
XSM4324CS-100NES
XSM4324FS-100NES
XSM4324S-100NES
XSM4348CS-100NES
XSM4348FS-100NES
XSM4348S-100NES
XSM4396K0-10000S
XSM4396K1-100NES
No network connection
Please make sure that the network Switch in use follows the features showed under Network
Switch paragraph.
Check that the 10G network Switch is connected to the 10G (PoE) port.
Check that the Secondary Stream-third party control system is connected to the 1G LAN port and
ensure that the encoding format (H.264/H.265) corresponds to the one chosen in the Video Page
settings of the Transceiver.
Replace network cables with high quality Cat.6A or Cat.7 cables.
If the connection is established but there are troubles using a third party control system, please
refer to the control system's user manual.
No video signal
Check that any Transceiver connected to a source is in ENC mode.
Check that any Transceiver connected to a display is in DEC mode.
The maximum supported length for HDMI cables to reach resolutions up to 4K60 is 5m using an
High Speed HDMI cable, try a different type of HDMI cable and reduce the cable length to 1m.
For several HDMI devices it may be helpful to unplug and re-connect their HDMI connection to
reinitiate the HDMI handshake and recognition.
Power off all the devices, then power on in this order: first, the display, then the extender and finally
the source.
Before starting any new installation we suggest to reset all the units and follow all the steps from the
beginning.
M4250-16XF MANAGED SWITCH
M4300-16X POE+ APS299W
M4300-16X POE+ APS600W
M4300-8X8F MANAGED SWITCH
M4300-24X MANAGED SWITCH
M4300-24XF MANAGED SWITCH
M4300-12X12F MANAGED SWITCH
M4300-48X MANAGED SWITCH
M4300-48XF MANAGED SWITCH
M4300-24X24F MANAGED SWITCH
M4300-96X NO PORT CARD / NO PSU
M4300-96X 48XSFP+ APS600W BNDL
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