PIONEER DJ DJM-A9 Manual De Instrucciones página 18

AlphaTheta Music Americas, Inc.
LIMITED WARRANTY
WARRANTY VALID ONLY IN THE U.S.A. AND CANADA
ONE YEAR LIMITED WARRANTY
AlphaTheta Music Americas, Inc. (COMPANY) warrants that Pioneer DJ branded products distributed by COMPANY in the U.S.A. and Canada that fail to function properly
under normal use and conditions due to a manufacturing defect when installed and operated according to the owner's manual enclosed with the unit, and any officially
published guidelines such as technical specifications or service communications, will be repaired or replaced with a unit of comparable value, at the option of COMPANY,
without charge to you for parts or actual repair work. Parts supplied under this warranty may be new or rebuilt at the option of COMPANY.
This warranty is valid only in the country of purchase. This limited warranty applies to the original or any subsequent owner of this product during the warranty
period provided the product was purchased from an authorized company distributor/dealer in the U.S.A. or Canada. You will be required to provide a sales receipt or
other valid proof of purchase showing the date of original purchase or, if rented, your rental contract showing the place and date of first rental. In the event Service is
required, the product must be delivered within the warranty period, transportation prepaid, only from within the U.S.A or Canada, as applicable. As explained in this
document, you will be responsible for removal and installation of the product. COMPANY will pay to return the repaired or replacement product to you within the
U.S.A or Canada, as applicable.
Parts Labor
PRODUCT WARRANTY PERIOD
Audio and Video .............................................................................................................................................................................................. 1 Year 1 Year
The warranty period for retail customers who rent the product commences upon the date product is first put into use (a) during the rental period or (b) retail sale, whichever occurs first.
WHAT IS NOT COVERED
IF THIS PRODUCT WAS PURCHASED FROM AN UNAUTHORIZED DISTRIBUTOR, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND THIS PRODUCT IS SOLD STRICTLY "AS IS"
AND "WITH ALL FAULTS".
COMPANY SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL AND/OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF USE, LOSS OF
PROFITS OR LOSS OF WAGES, TO THE GREATEST EXTENT ALLOWED BY APPLICABLE LAW. COMPANY'S LIABILITY SHALL UNDER NO CIRCUMSTANCE
EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT.
This warranty does not apply if the product has been subjected to power in excess of its published power rating.
This warranty does not cover the cabinet or any appearance item, user attached antenna, any damage to records or recording tapes or discs, any damage to the
product resulting from alterations, modifications not authorized in writing by COMPANY, accident, misuse or abuse, damage due to lightning or power surges or
caused by events beyond COMPANY's reasonable control, subsequent damage from leaking, damage from inoperative batteries, or the use of batteries not
conforming to those specified in the owner's manual.
This warranty does not cover the cost of parts or labor which would be otherwise provided without charge under this warranty obtained from any source other than a
COMPANY authorized service company or other designated location. This warranty does not cover defects or damage caused by the use of unauthorized parts or
labor from improper maintenance.
Altered, defaced, or removed serial numbers void this entire warranty.
This warranty does not cover ordinary wear and tear, damage caused by tampering, abuse, or neglect of the product, or damage caused by parts not provided by
company.
COMPANY and its service and repair facilities are not responsible for damage or loss of electronic information or data stored on any returned product.
NO OTHER WARRANTIES
COMPANY LIMITS ITS OBLIGATIONS UNDER ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, TO A PERIOD NOT TO EXCEED THE WARRANTY PERIOD. NO WARRANTIES SHALL APPLY AFTER THE WARRANTY
PERIOD. Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusions or limitations of incidental or
consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights
which may vary from state to state.
No dealer, distributor, or employee of COMPANY is authorized to make any modification, extension, or modification of this warranty.
If any term of this warranty is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
TO OBTAIN SERVICE
COMPANY has appointed a number of Authorized Service Companies throughout the U.S.A. and Canada should your product require service. To receive warranty service you
need to present your sales receipt or, if rented, your rental contract showing place and date of original owner's transaction. If shipping the unit, you will need to package it
carefully and send it, transportation prepaid by a traceable, insured method, to an Authorized Service Company. Package the product using adequate padding material to
prevent damage in transit. The original container is ideal for this purpose. Include your name, address and telephone number where you can be reached during business hours.
On all complaints and concerns in the U.S.A. and Canada call Customer Support at 1-844-784-0000.
For information on hook-up or operation of your unit or to
locate an Authorized Service Company, please call or visit:
Website: pioneerdj.com
Phone: 1-844-784-0000
DISPUTE RESOLUTION
Following our response to any initial request to Customer Support, should a dispute arise between you and COMPANY, COMPANY makes available its Complaint Resolution
Program to resolve the dispute. The Complaint Resolution Program is available to you without charge. You are required to use the Complaint Resolution Program before you
exercise any rights under, or seek any remedies, created by Title I of the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act, 15 U.S.C. 2301 et seq.
To use the Complaint Resolution Program call 1-844-784-0000 and explain to the customer service representative the problem you are experiencing, steps you have taken to
have the product repaired during the warranty period and the name of the authorized Distributor/Dealer from whom the Pioneer DJ branded product was purchased. After the
complaint has been explained to the representative, a resolution number will be issued. Within 40 days of receiving your complaint, COMPANY will investigate the dispute and
will either: (1) respond to your complaint in writing informing you what action COMPANY will take, and in what time period, to resolve the dispute; or (2) respond to your
complaint in writing informing you why it will not take any action.
RECORD THE PLACE AND DATE OF PURCHASE FOR FUTURE REFERENCE
Model No. ____________________________________________ Serial No. _________________________________________ Purchase Date ______________________
Purchased From _____________________________________________________________________________________________________________________________
KEEP THIS INFORMATION AND YOUR SALES RECEIPT IN A SAFE PLACE
UCP0620-A1
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