Obligation to report incidents
A serious incident shall be reported to the manufacturer and to the
responsible authority of the Member State in which the user and/or
patient is established.
A "serious incident" means an incident that directly or indirectly had,
could have had, or may have had any of the following consequences:
1. the death of a patient, user or other person,
2. the temporary or permanent serious deterioration of the state of
health of a patient, user or other person,
3. a serious risk to public health.
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Please send reports of serious incidents to:
E-Mail: vigilanz@boso.de
Fax:
+49 (0) 7477 9275 56
Warranty/Customer Service
This product comes with a 2-year quality guarantee from the date of
purchase. The date of purchase must be proven by invoice. Within the
warranty period, defects resulting from material or manufacturing
faults will be repaired free of charge. Guarantee services do not extend
the guarantee period for the entire appliance, but only for the replaced
components.
The warranty does not cover wear and tear (e.g. cuff), transport
damage or any damage caused by improper handling (e.g. failure
to follow the instructions for use) or by tampering by unauthorised
persons.
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The guarantee does not give rise to any claims for damages against
us. The buyer's statutory claims for defects pursuant to Art. 437 of the
German Civil Code (BGB) shall not be restricted.
In the event of a claim under the warranty, the unit (disinfected) must
be sent together with the original proof of purchase to:
BOSCH + SOHN GmbH u. Co. KG
Bahnhofstraße 64 | 72417 Jungingen, Germany
Disposal
Please ensure disposal of the unit in accordance with all regional and
national environmental regulations.
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