Descaling process has to be carried out.
Brewing unit compartment door not
correctly closed.
Brewing unit not installed
Brewing unit blocked
+
Air in system.
8. TROUBLE SHOOTING
Problem
Possible cause
No drink dispensed
No water in the tank
Water tank not correctly fitted
The drink is poured slowly
Outlet nozzles blocked
Brewing unit is dirty
Water circuit blocked by limescale
Water filter not correctly rinsed or
clogged
Grind setting is too fine
Water leakage
Drip tray full and overflows
The coffee maker is not placed on a
horizontal surface
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Proceed as indicated in section "Descaling the
coffee maker".
Close the door.
Proceed as indicated in section "Cleaning the
brewing unit ", steps 1 to 3.
Install the brewing unit.
Proceed as indicated in section "Cleaning the
brewing unit ", steps 1 to 4.
Unplug the coffee maker for about 30 seconds,
plug it in again and switch the coffee maker on.
Place a container underneath the steam and
coffee outlet nozzle
Touch the icon
.
Air removing process will start automatically.
Important: make sure there is enough water in
the tank
Solution
Refill the water tank
(see "Filling the water tank" section)
Remove and insert the water tank again
(see "Filling the water tank" section)
Clean the nozzles with a needle
Remove the brewing unit and wash it
(see "Cleaning the brewing unit" section)
Carry out a descaling cycle
(see "Descaling the coffee maker"
section)
Prepare the filter correctly, see section
"Water filter".
Replace the filter every 2 months.
Change grind setting to coarser
Remove the drip tray and empty it
(see "Emptying the drip tray" section
Place the coffee maker on a horizontal
flat and stable surface
Drip tray fills up quickly
Automatic rinsing process of the system
Indicator of the icon
lashes
Internal counter has not been reset
f
although grounds collector has been
emptied
Water tank has emptied while the drink
Indicator of the icon
on in
was being prepared. Air has come into
conjunction with
while indicator of
the water circuit
the icon flashes.
Brewing unit cannot be removed
Brewing unit blocked
Brewing unit cannot be inserted
Brewing unit not placed in the right
position
Loud noise coming from the grinder
Some kind of foreign object inside the
grinder
The coffee maker makes a pumping
Water is being pumped into the system
sound
The drink is not hot enough
Selected temperature is low
Cup is cold or drink prepared with cold
milk
If the above tips do not solve the problem, get in touch with our customer service.
PRODUCT DISPOSAL
Do not dispose of the product at the end of its shelf-life. Contact the organic collection centre
closest to your home in accordance with the waste electrical and electronic equipment
(WEEE) Directive 2012/19/EU to contribute to the protection of the environment. Request
detailed information regarding their current methods of disposing of packaging and scrappa-
ge of used devices from your distributor.
We hope that you will be satisfied with this product.
This is normal.
As soon as the red float is visible, remove
the drip tray and empty it (see "Emptying
the drip tray" section)
Remove the drip tray again. Wait some
seconds until the indicator remains lit
permanently. Then, insert the drip tray.
Empty the coffee grounds collector while
the machine is switched on
Refill the water tank.
Touch the icon
Air removing process will start
automatically.
Switch the coffee maker off and back on
again. Then, try to remove it once again.
Pay special attention to insert the
brewing unit in the guides on its bottom.
Then push it inwards. (see section
"Cleaning the brewing unit" step 10)
Contact your after sales service
This is normal
Select a higher temperature. See section
"Selecting the temperature"
Preheat the cup or use warm milk
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